Senior IT Product Owner - CIAM

HealthPartners is currently hiring for a Senior IT Product Owner - CIAM. With a focus on CIAM, the Product Owner is responsible for maximizing efficiency and effectiveness of the product being created and maintained by the product team. Of key importance is the development of effective partnerships with business partners, consumers, sponsors, and leaders in order to create the product strategy. The person in this role will work within a product team to shape quality solutions and drive continuous improvement. In addition, the Product Owner may participate in strategy development and coordinate tactics across multiple teams. This position will ensure the delivery of maximum value within a product, with identified metrics to track effectiveness of change. This position acts as a mentor for other Product Owners.

Required Qualifications:

• Bachelor's degree in business, technology or related, or equivalent experience
• 8+ years of information technology experience or product team experience
• Prior experience with IAM platforms or security technologies.
• 5+ years overseeing work efforts towards a vision or strategy.
• 4+ years of experience working within an Agile way of working.
• 2+ years of experience developing measurements or value-based objectives (KPIs, OKRs, etc.)
• Product owner certification and/or 5+ years' experience
• Excellent communication skills, both written and verbal, across audiences with varying degrees of technical acumen
• Excellent critical thinking skills
• Proven negotiation, arbitration, and collaboration skills
• Expert ability to understand, prioritize, and manage multiple initiatives across a variety of consumers.
• Proven ability to create a strategy and vision.
• Expert ability to develop, mature, and enhance a product.
• Being a continual learner is necessary.
• Strong understanding of regulatory requirements and audit requirements for the product
• Proven ability to break down and prioritize work to meet a vision.
• Strong understanding of technology infrastructure, network, database, and application design
• Knowledge of Agile targeted Tools

Preferred Qualifications:

• Prior experience working with vended solutions and interfacing with vendors.
• Prior health care/health plan experience.
• Experience working with JIRA.

Hours/Location:

• M-F; Days
• May work in a hybrid capacity but prefer local candidates for occasional onsite meeting and/or cross-functional work groups.

Accountabilities:

• Creates and maintains the product portfolio vision and strategy based on inputs from the product team, consumers, industry, and product-related metric data; participating in strategy development for more than one team and coordinating tactics across teams.
• Creates the product goals and the value metrics.
• Tracks and reports on the product health and value
• Ensures that product recovery capabilities align with HealthPartners needs.
• Ensures the product meets all regulatory, contractual, and organizational requirements.
• Creates or collaborates on funding for product initiatives and operational support.
• Builds ongoing relationships with key business partners, consumers, sponsors, and leaders in order to:
  
  
  
  • stay abreast of any new or changing business goals and opportunities, understanding how those changes should influence your prioritization or tactics within the portfolio.
  • develop a roadmap for delivering value, by providing team insight on tactical solutions vs longer term strategic goals.
  • gain alignment on execution and timing of deliverables across teams, when necessary
  • drive change when needed.
  • understand dependencies that may exist with external business or technology teams.
  • Receive feedback on prioritized product features, capabilities, and consumer requests, so efforts remain in alignment with business goals.
  • Escalate and enlist assistance in addressing challenges with performance, vendors, and technology.
  
  
• Builds and maintains partnerships with product owners of other product teams to:
  
  
  
  • prioritize and coordinate product efforts.
  • communicate and make work transparent.
  • support agile adoption and IT strategies.
  • stay in touch with other teams' initiatives, strategies, and vision.
  
  
• Communicates with the product team on what needs to be delivered.
• Actively participates in scrum team cross-functional story definition, daily stand-ups, sprint planning, and retrospectives.
• Owns backlog refinement and product demos.
• Mentors other Product Owners
• Negotiates/manages timing and scope of deliverables.