Administrative Partner

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Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Administrative Partner services 2 functional areas. These functional areas are in the Hospital and Dietary.
An Administrative Partner within the Unit functional Area through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, and other hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.
An Administrative Partner within the Dietary Functional Area is responsible for all aspects of financial reporting for cash operations at Food & Nutrition retail operations as well as the "back office" POS system, including the maintenance of product (PLU) database & menu grids. Responsible for all aspects of cash handling, reconciliation, deposits, safe funds & change bank. Also responsible for general office work and covering breaks for cashiers as needed.

Job Duties

• Refer to Additional Responsibilities for additional responsibilities for your functional area.
• Answers telephone following hospital standard for telephone etiquette and directs calls to the appropriate party.
• Demonstrates a constructive approach during all interactions with Hospital Staff and patients.
• Demonstrates ability to use the computer systems and all applicable software programs.
• Demonstrates dependability/flexibility in meeting scheduling needs for hospital and functional area.
• Responsible for the inventory of the functional area. Ensures that supplies are stored in a manner that is neat, tidy, and meets regulatory standards. Reorders and restocks as necessary. Also ensure usage dates and replaces any outdated supplies.
• Operates assigned equipment and performs all procedures in a safe manner.
• Participates in Performance Improvement Activities as assigned by the Pl Representatives.
• Communicates appropriately and clearly to supervisors, nurse managers, co-workers and physicians regarding patient needs.

• High School Diploma/GED
• experience in an office environment for the dietary functional area
• Knowledge of MS office products such as MS Word and Excel
• American Heart Association Basic Life Support - State of Pennsylvania
• ACLS - Advanced Cardiovascular Life Support - State of Pennsylvania

• Less than 1 year previous clerical experience
• Hospital office experience
• Knowledge of basic medical terminology preferred

Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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