Unit Clerk II - 2 shifts/wk. 6a -6:30p; rotat. wknds & hol.

Unit Clerk II - 2 shifts/wk. 6a -6:30p; rotating weekends & holidays

PRIMARY FUNCTION:

A member of the health care team who coordinates and performs clerical duties to enhance the functioning of a patient care unit.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Pleasantly and effectively communicates to visitors, patients, and the health care team.

Coordinates and performs clerical functions for the unit.

Maintains medical records according to CCHS guidelines.

Operates computer utilizing required computer skills.

Operates equipment in a safe and accurate manner

Coordinates maintenance of unit supplies in a cost-effective manner.

Answers patient call-lights promptly and pleasantly.

Appropriately identifies patient in all communication, including handling of components of the medical record.

Demonstrates effective written communication skills.

Practices professional telephone etiquette.

Completes mandatory education programs.

Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Performs other related duties as required.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Daily contact with patients, visitors and members of the health care team..

DIRECTION/SUPERVISION OF OTHERS:

None

DIRECTION/SUPERVISION RECEIVED:

Direct supervision: Nurse Manager. Receives direction from other nursing staff

EDUCATION AND EXPERIENCE REQUIREMENTS:

High school diploma or equivalent

Two years clerical or related experience. Experience using a computer.

An equivalent combination of education and experience may be substituted.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge of CCHS policies and procedures.

Knowledge of clerical functions specific to unit.

Knowledge and application of CCHS telephone, paging and nurse call bell systems.

Knowledge of computerized information processing.

Basic knowledge of medical terminology.

Ability to operate hospital computer system and other equipment in an accurate and safe manner.

Ability to maintain a pleasant attitude and answer numerous questions in a professional and polite manner.

Ability to act independently within established guidelines.

Ability to exercise judgment, tact and diplomacy.

Ability to be flexible and empathetic.

Ability to speak carefully and communicate effectively utilizing verbal skills.

Ability to maintain patient confidentiality.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/