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WIC Program Representative

Commonwealth Of Pennsylvania
$60,538.00 - $92,010.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
625 Forster Street (Show on map)
Nov 06, 2026
Salary

$60,538.00 - $92,010.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-62149-39080

Department

Department of Health

Division

HL Div Qlty Assur Prgm Intgrty

Opening Date

11/06/2026

Closing Date

11/20/2026 11:59 PM Eastern

Job Code

39080

Position Number

00145280

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST07

Bureau / Division Code

00079531

Bureau / Division

Division of Quality Assurance Program Integrity

Worksite Address

625 Forster Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

Jennifer Arndt

Contact Email

jearndt@pa.gov


THE POSITION

The Bureau of Women, Infants, and Children (WIC) is seeking a WIC Program Representative who enjoys problem solving, collaboration, and program improvement. This position offers the opportunity to work with vendors, local agencies, and community partners to support high-quality WIC services. You will play an important role in monitoring compliance and providing valuable guidance. Bring your skills to a mission-driven team focused on supporting families throughout the Commonwealth.


DESCRIPTION OF WORK

This position supports WIC program operations through compliance monitoring, vendor oversight, technical assistance, and program administration. Work involves helping to ensure services, benefits, and program activities meet federal and state requirements while supporting equitable access for participants. As a WIC Program Representative, you will perform the following duties:

  • Compliance Monitoring: Review grantee activities, evaluate corrective actions, and assess adherence to program requirements
  • Vendor Oversight: Analyze vendor applications, conduct reviews, and recommend authorization or compliance actions based on findings
  • Fraud Prevention: Identify potential fraud concerns, process complaints, and support investigative and reporting activities
  • Training Support: Provide technical assistance, maintain training materials, and communicate policy updates to vendors and local agencies
  • Reporting Duties: Prepare reports, maintain documentation, and draft program communications with accuracy and timeliness
  • Program Coordination: Collaborate with internal and external partners while supporting system improvements, planning efforts, and program reviews

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of professional experience in administering the operations of a health, human, or social services program; and a bachelors degree; or
  • An equivalent combination of experience and training.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.

Legal Requirements:

  • This position falls under the provisions of the Child Protective Services Law.
    • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

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