Claims Coordinator - Internal Coldspring Employees ONLY

Description

This position is posted only for current Coldspring employees

Status: This is a full-time; salaried position
Hours: Monday - Friday: 8am - 5pm

Benefits Offered to Full-time Employees: Health, Dental, Optical, Medical FSA/HSA, Dependent Care (FSA), Basic Life Plan, Short Term Disability, Long Term Disability, 401K with Company Match, Profit Sharing (ROA), PTO (Vacation), Holidays, Jury Duty, and Funeral Leave

JOB SUMMARY: The Claims Coordinator is responsible for the monitoring and accurate reporting of all claims including liability, casualty, or workers' compensation. This position manages these claims for most effective and quickest resolution and must maintain the highest level of confidentiality. The Claims Coordinator also oversees Coldspring's OSHA and MSHA reporting, as well as its D.O.T. Program for driver and company compliance of all requirements.

WHAT YOU'LL BE DOING:

• Maintains a consistent process for recording and reporting claims compliant with laws, regulations, or contractual terms.
• Monitors all claims and liaises with employees, managers, insurance representatives, third-party administrators, medical providers, and/or attorneys involved with a claim.
• Coordinates with partner resources and claimants to resolve workers' compensation cases in accordance with company guidelines. Assists with scheduling appointment with injured employees.
• Participates in periodic reviews with third-party administrator. Provides input into claim settlement discussions.
• Communicates case status details and necessary information to involved parties, including notifications of hearings, outcomes, return to work, or restrictions. Is a member of the disability committee and collaborates to identify cross-claims between the programs.
• Ensures understanding of return-to-work requirements and communicates to & ensures compliance by employee supervisor.
• Performs periodic review of all claims to identify trends. Maintains internal reporting to internal stakeholders.
• Maintains up-to-date knowledge of all regulations and laws for reporting workers' compensation.
• Process payment of all insurance and loss related invoices including proper coding for accounting.
• Collaborates with department to enact programs focused on injury prevention or facilitate accommodations for injured workers.
• Keep track of, administer incentive payouts, and report on all safety goals achieved for purposes of recognition by individuals and companywide through the newsletter.
• Prepare and send out Safety Meeting Packet including Training Course Attendance report for Quality.
• Manage Motor Vehicle Records program. Run driver reports, maintain files, and provide notice of non-compliance with company policy.
• Ensure that all DOT, OSHA, MSHA, and/or Bureau of Labor Statistics required reports, tests and checks are maintained and done in a timely manner.
• Participate in CIT meetings monthly.
• Schedule inspections for pressure vessels and resolve any inspection recommendations through coordination with supervisors and support services.
• This position works primarily in an office environment, but may spent up to 20% of their time in the production environment or out of the office.

Requirements

• Appropriate post-secondary training in business and safety compliance is preferred, but a high school diploma with appropriate experience is also acceptable.
• 3-5 years working as a claim administrator or in a similar role.
• Must have above average verbal and written communication skills.
• Must have thorough knowledge of safety laws and regulations, including D.O.T. requirements.
• Must have proficient skill in use of various computer programs, such as Microsoft Word, Excel Spreadsheet, and PowerPoint.