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Operations Support Specialist

QPS Employment Group
20.00
United States, Wisconsin, Antigo
Nov 06, 2026
Operations Support Specialist
Position Summary

A growing food manufacturer is seeking an Operations Support Specialist to serve as a key connection between employees, visitors, vendors, and leadership. As the first point of contact for the facility, this role helps maintain a professional environment while providing essential administrative and operational support to production, quality, safety, and leadership teams.

Essential Responsibilities

  • Welcome visitors, employees, vendors, and customers while ensuring compliance with facility security procedures and Good Manufacturing Practices (GMPs).
  • Maintain a professional and organized reception and office environment.
  • Review, process, and maintain production work orders, quality documentation, and operational records.
  • Troubleshoot inventory and production documentation discrepancies.
  • Support safety initiatives, incident reporting, quality audits, and compliance documentation.
  • Assist with product data management activities, including product changes and new item setup.
  • Coordinate employee communications, update workplace postings, and maintain production metrics displays.
  • Facilitate onboarding activities, including orientation scheduling, paperwork preparation, technology setup, locker assignments, and employee resources.
  • Manage uniform programs, vendor invoices, and related administrative activities.
  • Coordinate employee recognition programs, celebrations, engagement initiatives, and company-sponsored activities.
  • Support wellness committees, employee events, and workplace engagement programs.
  • Schedule and prepare meeting spaces and assist with event setup and cleanup.
  • Monitor inventory and order office, breakroom, and production-related supplies.
  • Perform general administrative duties, including answering phones, processing mail, filing, coordinating travel, entering data, and preparing reports, presentations, and correspondence.
  • Support payroll-related administrative processes and documentation.
  • Coordinate charitable donation requests and distributions.

Qualifications
Education

  • High school diploma or GED required.
  • Valid driver's license and proof of insurance required.

Experience

  • Minimum of 2 years of administrative experience in a professional environment preferred.
  • Experience working with ERP systems preferred.

Skills & Abilities

  • Strong interpersonal, customer service, and communication skills.
  • Excellent organizational and time management abilities.
  • Ability to manage multiple priorities and meet deadlines.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • High attention to detail and commitment to accuracy.
  • Ability to work independently and collaboratively within a team environment.
  • Professional demeanor and ability to handle confidential information responsibly.

Additional Information

  • Occasional travel may be required.
  • Some off-shift work may be necessary based on business needs.
  • This position does not have direct supervisory responsibility.

Physical Requirements

  • Regularly required to sit, use hands, communicate verbally, and hear.
  • Occasionally required to stand, walk, bend, reach, and lift up to 40 pounds.
  • Ability to work in both office and manufacturing environments.

Work Environment

This position is primarily based in an office setting within a manufacturing facility. Regular interaction with production areas is required. The work environment is fast-paced and collaborative, supporting both administrative and operational functions throughout the plant.
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