Operations Support Specialist
Position Summary
A growing food manufacturer is seeking an Operations Support Specialist to serve as a key connection between employees, visitors, vendors, and leadership. As the first point of contact for the facility, this role helps maintain a professional environment while providing essential administrative and operational support to production, quality, safety, and leadership teams.
Essential Responsibilities
- Welcome visitors, employees, vendors, and customers while ensuring compliance with facility security procedures and Good Manufacturing Practices (GMPs).
- Maintain a professional and organized reception and office environment.
- Review, process, and maintain production work orders, quality documentation, and operational records.
- Troubleshoot inventory and production documentation discrepancies.
- Support safety initiatives, incident reporting, quality audits, and compliance documentation.
- Assist with product data management activities, including product changes and new item setup.
- Coordinate employee communications, update workplace postings, and maintain production metrics displays.
- Facilitate onboarding activities, including orientation scheduling, paperwork preparation, technology setup, locker assignments, and employee resources.
- Manage uniform programs, vendor invoices, and related administrative activities.
- Coordinate employee recognition programs, celebrations, engagement initiatives, and company-sponsored activities.
- Support wellness committees, employee events, and workplace engagement programs.
- Schedule and prepare meeting spaces and assist with event setup and cleanup.
- Monitor inventory and order office, breakroom, and production-related supplies.
- Perform general administrative duties, including answering phones, processing mail, filing, coordinating travel, entering data, and preparing reports, presentations, and correspondence.
- Support payroll-related administrative processes and documentation.
- Coordinate charitable donation requests and distributions.
Qualifications
Education
- High school diploma or GED required.
- Valid driver's license and proof of insurance required.
Experience
- Minimum of 2 years of administrative experience in a professional environment preferred.
- Experience working with ERP systems preferred.
Skills & Abilities
- Strong interpersonal, customer service, and communication skills.
- Excellent organizational and time management abilities.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- High attention to detail and commitment to accuracy.
- Ability to work independently and collaboratively within a team environment.
- Professional demeanor and ability to handle confidential information responsibly.
Additional Information
- Occasional travel may be required.
- Some off-shift work may be necessary based on business needs.
- This position does not have direct supervisory responsibility.
Physical Requirements
- Regularly required to sit, use hands, communicate verbally, and hear.
- Occasionally required to stand, walk, bend, reach, and lift up to 40 pounds.
- Ability to work in both office and manufacturing environments.
Work Environment
This position is primarily based in an office setting within a manufacturing facility. Regular interaction with production areas is required. The work environment is fast-paced and collaborative, supporting both administrative and operational functions throughout the plant.
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