EXECUTIVE HOUSEKEEPER - ROOMS

Palm Desert, California

Lead Housekeeping Excellence at Residence Inn Palm Desert

Residence Inn Palm Desert is seeking an experienced, detail-oriented hospitality leader to serve as Executive Housekeeper and lead the hotel's Housekeeping Department to exceptional cleanliness, operational efficiency, and guest satisfaction.

This is an exciting opportunity for a hands-on leader who takes pride in developing associates, maintaining brand standards, and creating an exceptional guest experience through operational excellence.

As Executive Housekeeper, you will oversee all aspects of housekeeping operations, including associate leadership, room inspections, labor and expense management, inventory control, and compliance with brand standards. You will work closely with the hotel leadership team to ensure the property consistently meets guest expectations, company standards, and ownership objectives.

As part of the property team, you will help us "craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns."

The Executive Housekeeper is responsible for the overall leadership, direction, and performance of the Housekeeping Department, ensuring guest rooms and assigned public areas consistently meet Marriott brand standards, company expectations, and ownership objectives.

This role requires a hands-on, organized leader who can effectively manage department associates, control operating expenses, maintain inventory, and ensure the highest standards of cleanliness and service.

You will champion operational excellence, develop and motivate your team, manage departmental financial performance, and create a culture of accountability, teamwork, and service excellence.

• Provide hands-on leadership and direction to the Housekeeping Department, ensuring efficient daily operations.

• Recruit, interview, hire, train, coach, and motivate housekeeping associates.

• Manage associate performance, including conducting evaluations and addressing disciplinary matters as needed.

• Establish daily assignments and ensure appropriate staffing levels based on business demands.

• Implement and maintain 24Seven Hotels' operational procedures and Marriott brand standards.

• Foster a culture of accountability, teamwork, and continuous improvement.

• Assign and inspect guest rooms daily to ensure cleanliness, presentation, and overall quality meet brand standards.

• Ensure housekeeping associates consistently deliver the expected standards of service and quality.

• Monitor departmental performance and identify opportunities to improve productivity and guest satisfaction.

• Coordinate inspections of assigned areas to ensure cleanliness, safety, and compliance with departmental policies.

• Address housekeeping-related guest concerns promptly and professionally.

• Maintain consistent communication with Front Office and other departments to support efficient hotel operations.

• Manage the Housekeeping Department's P&L, ensuring financial performance aligns with established budgets and ownership expectations.

• Monitor departmental expenses and approve budgeted expenditures using established checkbook accounting procedures.

• Review labor costs, productivity, and other departmental expenses to identify opportunities for cost control.

• Oversee ordering, receiving, storage, and inventory management of housekeeping supplies and operating materials.

• Maintain appropriate inventory levels throughout the month while minimizing waste and unnecessary expenses.

• Ensure departmental resources are utilized effectively and responsibly.

• Ensure compliance with Marriott brand standards, company policies, and established housekeeping procedures.

• Coordinate regular inspections to maintain compliance with applicable health, sanitation, and safety regulations.

• Ensure associates are properly trained on safety procedures, equipment usage, and departmental standards.

• Maintain a clean, organized, and safe working environment for associates and guests.

• Identify and address operational deficiencies to maintain consistent quality and safety standards.

• Previous hotel housekeeping management experience required.

• Demonstrated experience leading, training, and developing housekeeping associates.

• Experience managing departmental expenses, inventory, and operating budgets.

• Strong understanding of hotel housekeeping operations, room inspections, and cleanliness standards.

• Experience working with hotel systems and operational technologies.

• Previous experience with Marriott-branded properties preferred.

• Strong leadership, communication, and interpersonal skills.

• Highly organized with exceptional attention to detail.

• Ability to manage multiple priorities and operate effectively in a fast-paced hotel environment.

• Strong understanding of labor management, expense controls, and inventory management.

• Ability to motivate teams, address performance concerns, and drive accountability.

• Commitment to maintaining exceptional cleanliness, quality, and guest service standards.

• Flexible schedule, including weekends and holidays, based on hotel business needs.

• Competitive compensation based on experience, skills, and qualifications.

• Medical, Dental, and Vision Insurance.

• Ancillary benefits to support your well-being.

• 401(k) with company contribution.

• Paid Time Off (PTO), based on full-time or part-time status.

• Paid Sick Leave, based on full-time or part-time status.

• On-the-job training and mentorship.

• Professional development opportunities.

• Opportunities for advancement within a growing hospitality management company.

• Associate Referral Program.

• Participating hotel discounts.

• Daily Pay.

• Associate recognition programs.

Twenty Four Seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company committed to exceptional results for our investors, associates, and guests. We operate in partnership with leading hospitality brands, including Marriott, Hilton, Hyatt, IHG, and Choice.

Success in this role means leading a high-performing Housekeeping Department, maintaining exceptional cleanliness and brand standards, controlling departmental expenses, and delivering an outstanding guest experience at Residence Inn Palm Desert.

You will play an important role in developing associates, strengthening operational performance, and ensuring the hotel consistently meets guest expectations and ownership objectives.

Your work will reflect 24Seven Hotels' Core Values through accountability, collaboration, innovation, service, and results.

If you're a motivated hospitality leader who takes pride in operational excellence, associate development, and delivering exceptional guest experiences, we invite you to apply for the Executive Housekeeper position at Residence Inn Palm Desert.

Join Twenty Four Seven Hotels and help create lasting success at Residence Inn Palm Desert.

Twenty Four Seven Hotels is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Twenty Four Seven Hotels collects applicant identifiers, contact details, professional and employment information, and education information to communicate with applicants, assess qualifications, conduct reference and background checks through service providers, and meet legal requirements. We do not collect sensitive personal information during the application process and do not sell applicant personal information.

Applicant information is retained for at least two years following application and may be retained for up to seven years following termination of employment for individuals hired by the company.

California applicants may request deletion or correction of their personal information by writing to:

Twenty Four Seven Hotels
19800 MacArthur Boulevard, Suite 1100
Irvine, CA 92612

Or by contacting the People Resources & Development Department at 949-734-6400.

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