Sales Assistant 3

Aquent is proudly partnering with a global technology leader that is redefining digital transformation and empowering individuals and institutions worldwide. This organization is at the cutting edge of innovation, renowned for its transformative cloud solutions, pioneering artificial intelligence, and deep commitment to social impact, especially within the education and nonprofit sectors. Joining this team means stepping into an environment where your work directly creates unparalleled opportunities globally, making a tangible and profound difference in communities.

Are you a highly driven, proactive sales professional ready to make a monumental impact? This pivotal role offers an extraordinary opportunity to be at the heart of our mission, strengthening communities through the power of technology. You will be an indispensable force, expanding our reach within vital education and nonprofit sectors, ensuring our customers not only adopt but master cutting-edge platforms to achieve their most ambitious goals. Your expertise will guarantee they maximize their investment in comprehensive support offerings, directly boosting customer adoption and satisfaction. This isn't just about sales; it's about cultivating enduring partnerships, orchestrating successful renewals, and uncovering exciting new contract opportunities. If you're eager to independently manage a significant book of business and ignite critical revenue growth, this is your moment to truly shine!

What You'll Do

• Engage proactively with customers, strategically introducing and positioning comprehensive support offerings that drive digital transformation, always aligning with their unique industry needs and collaborating seamlessly with internal account teams.
• Champion incremental revenue growth by executing personal campaigns, conducting insightful portfolio analyses, and leveraging internal lead sources to track and qualify exciting new opportunities.
• Cultivate and nurture robust customer relationships through exceptional communication strategies and innovative social selling techniques.
• Methodically apply established sales processes to meticulously evaluate opportunity quality and expertly guide progression through the sales cycle.
• Proactively identify avenues to increase solution consumption and foster business expansion with existing customers, providing compelling demonstrations and collaborating with our internal technical experts.
• Deeply understand customer business needs and technical readiness, meticulously proposing prioritized solutions that precisely align with their objectives and clearly articulating the profound business impact.
• Develop a comprehensive understanding of external stakeholders, including critical decision-makers and key influencers, actively participating in high-level communications with business leaders.
• Implement dynamic strategies to accelerate deal closures, including precise timeline mapping, engaging customers strategically, and securing unwavering commitment.
• Collaborate extensively with internal resources and harness invaluable customer insights to explore emerging opportunities and continually optimize your portfolio.
• Significantly contribute to elevating customer satisfaction by establishing proactive recovery action plans and expertly orchestrating sales and delivery success alongside account and customer success teams.
• Engage with both internal and external stakeholders in critical business planning and review meetings for your assigned territories.
• Conduct astute business analysis, including comprehensive whitespace analysis and industry trend identification, to actively pursue high-potential customers and develop precision-targeted plans.
• Master the end-to-end business management within your assigned territory, including accurate forecasting and developing strategic portfolio plans aligned with overarching priorities.
• Commit to continuous growth by completing all required training and obtaining relevant product and role certifications.

What You'll Bring

Must-Have Qualifications

• Fluency in both Japanese and Mandarin languages.
• Demonstrated capability to work autonomously and adeptly manage a dedicated book of business.
• Proven track record in successful negotiations, skillfully handling customer objections, and consistently driving sales deals to closure.
• Exceptional verbal and written communication skills, complemented by outstanding negotiation and interpersonal abilities.
• Fundamental proficiency in effective time management.
• Solid knowledge of principles and methods for showcasing, promoting, and effectively selling products or services.
• Bachelor's degree in Marketing or equivalent practical training.
• 5-7 years of relevant professional experience.
• Ability to provide essential equipment including a laptop, monitor, mouse, and noise-cancelling headphones to ensure effective virtual engagement and multitasking during customer interactions.
• Flexibility in working hours to accommodate global business needs, including potential off-hours support for international customers.

Nice-to-Have Qualifications

• Prior services or support experience.
• Quantified achievements and results prominently displayed on your resume.