New

Library Assistant III - 1st Shift

University of Texas at Dallas

$36,421

medical insurance, paid time off, retirement plan

United States, Texas, Richardson

Sep 21, 2026

Posting Details

Posting Number	S07254P
Position Title	Library Assistant III - 1st Shift
Functional Title
Department	University Library Dept
Salary Range	$36,421
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	09/21/2026
Posting Close Date	10/05/2026
Open Until Filled	No
Desired Start Date	10/12/2026
Job Summary	Job Summary: The Library Assistant III - First Shift plays a vital role in supporting the daily operations of the Eugene McDermott Library. This position typically works Monday through Friday from 6:30 AM to 3:30 PM, with possible seasonal adjustments based on library hours and operational needs. As an opening shift position, this role is responsible for opening the building and ensuring public service areas are prepared for daily operations. The position supports patrons, student workers, and daily public service operations, including the Copy Center, Circulation Desk, Multimedia, Study Rooms, Campus Delivery, and Information Desk. Responsibilities include staffing service desks, providing customer service, maintaining visitor check-in statistics, supporting physical access and library security, monitoring building and equipment functionality, and ensuring library policies and procedures are followed. *Note: Hours during 2-week training period may differ from standard schedule.*
Minimum Education and Experience	High school diploma or equivalent. A minimum of 1 year of relevant experience in a library setting; or any comparable combination of education and practical experience may be considered.
Preferred Education and Experience	Preferred Education and Experience Experience working in a library, academic, customer service, or public-facing environment. Experience assisting patrons with technology, equipment, or information resources. Experience training, mentoring, or supervising student employees or staff. Experience using library databases, library systems, or similar information management systems. Knowledge, Skills, and Abilities Basic computer skills, including familiarity with email, internet browsers, and standard office software and equipment. Familiarity with library databases and information technology. Strong customer service skills and ability to resolve complex patron needs. Ability to guide and support student workers in a collaborative team environment. Commitment to providing a welcoming and supportive environment for all library users. Excellent organizational skills and attention to detail in managing resources and resolving issues.
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Essential Duties and Responsibilities: Public Services & Patron Support Serve as the primary point of contact at multiple service points, including Circulation, Multimedia, Study Rooms, Copy Center, Campus Delivery, and the Information Desk. Assist patrons with accounts, locating materials, and using the catalog and website. Provide support to users via email, phone, and chat. Student Supervision & Mentorship Mentor, supervise, and support student workers. Assist with maintaining and updating training documentation. Building Oversight & Security Coordination Support daily building operations and help coordinate with Library Security and Facilities during incidents or disruptions. Ensure study spaces and public areas are monitored, maintained, and reset throughout the shift. Technology & Equipment Troubleshooting Address technical issues involving Smart Rooms, multimedia equipment, copiers, and printers. Handle complex transactions using library systems. Troubleshoot Smart Room and equipment issues and escalate to Library IT when necessary. Communication & Collaboration Work closely with library departments and campus partners to ensure seamless public service and efficient operations. Incident Response Respond appropriately to patron concerns, behavioral issues, emergencies, and building incidents following library procedures. Operational Support Assist with opening, closing, and shift transition procedures to ensure continuity of service.
Physical Demands and Working Conditions	Must be capable of lifting, carrying, and managing materials weighing up to 15lbs. Ability to stand or sit for prolonged periods while performing various tasks.
Physical Activities
Working Conditions
Additional Information	Schedule: This position follows a first shift schedule of Monday through Friday, 6:30 AM to 3:30 PM, with seasonal adjustments during the Winter and Summer months to reflect changes in library hours. Work Notice: Work will be performed on-site and in person. Transcripts: Depending on the size of your transcripts, you may experience issues uploading your transcripts as part of your application process. If you are facing any difficulties with the upload, please use the following link to submit your transcript directly: Upload Here What We Can Offer: UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options - including 100% paid employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Optional Long and Short-term Disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information. About Us UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth ( DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.