Receptionist

Education Requirements

• High school diploma or GED required.
• Associate degree in Business Administration, Office Administration, or a related field preferred.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

Experience Requirements

• Previous experience as a Receptionist, Administrative Assistant, Front Desk Coordinator, Office Assistant, or Customer Service Representative preferred.
• Experience answering multi-line phone systems and directing calls.
• Experience scheduling appointments, maintaining calendars, and supporting office operations.
• Experience working in a professional office environment preferred.

Preferred Qualifications

• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Ability to maintain professionalism and confidentiality when handling sensitive information.
• Strong attention to detail and accuracy.
• Dependable, punctual, and team-oriented with a customer-focused mindset.
• Ability to thrive in a fast-paced office environment and meet deadlines.

Physical Capabilities

• Ability to sit, stand, walk, and move throughout the office as needed.
• Ability to use a computer, telephone, printer, and other standard office equipment for extended periods.
• Ability to occasionally lift and carry office supplies, files, and packages.

Job Duties

• Greet clients, visitors, and vendors while providing a welcoming and professional first impression.
• Answer, screen, and route incoming phone calls accurately and efficiently.
• Schedule appointments and maintain calendars for staff and leadership.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain client records, organize files, and support document management processes.
• Prepare correspondence, reports, and other administrative documents.
• Perform data entry and update information in company databases and systems.
• Support seasonal business activities, including client communications and document collection.
• Maintain clean, organized, and professional reception and common areas.
• Order, track, and maintain office supplies and equipment.
• Provide administrative support to accounting, professional, and office staff as needed.
• Assist with general office operations and special projects.