GENERAL MANAGER - A&G

• Own the Moxy vision and keep it alive, buzzing, and perfectly aligned with ownership goals.
• Build a high-performance squad where accountability meets serious fun, fostering a culture of spirited service and deep crew engagement.
• Lead by example from the floor, ensuring a guest-first, experiential mindset across every single shift.
• Recruit, mentor, and level-up your department heads and crew; championing internal promotion and sticking around for the long haul.

• Oversee total hotel operations, including the Crew (Front Desk + Bar mashup), Housekeeping, Engineering, Food & Beverage, Sales, and Admin.
• Deliver non-boring guest experiences that get people talking, driving major love on social media and guest satisfaction metrics.
• Squash guest issues creatively and execute lightning-fast, brilliant service recovery when things go sideways.
• Keep it legit by maintaining full compliance with Marriott/Moxy brand standards, safety rules, and operational procedures.

• Build and crush annual business plans, budgets, and forecasts to hit serious topline and bottom-line goals.
• Drive performance across all the major report cards: RevPAR Index, ADR, occupancy, and GOP margins.
• Dive into operational data and financial metrics to find quick wins and smart pivots.
• Keep a sharp eye on costs, labor management, and overall profitability without breaking the vibe.

• Team up closely with Sales, Marketing, and Revenue management to grab market share, hijack local events, and flood the hotel with demand.
• Use data, tech, and killer social promotions to keep the property top-of-mind and relevant.
• Lock in tight relationships with Arizona State University partners, local businesses, and community organizations.

• Be the public face of the hotel, mixing and mingling in the local Tempe market to drive traffic.
• Lock in local partnerships that bring outsiders into our space for food, drinks, and events.
• Color outside the lines by balancing strict Marriott standards with local, entrepreneurial, and unconventional ideas.

• 5+ years of experience crushing it as a Hotel General Manager, Captain, or equivalent senior lifestyle hospitality leadership role.
• Marriott system experience is highly preferred-bonus points if you already speak fluent Moxy.
• A proven track record of driving financial wins, tight operations, and stellar guest reviews.
• A magnetic leadership presence-you know how to inspire, develop, and retain a high-performing crew.
• Deep knowledge of revenue management, sales strategy, and P&L oversight.
• Sharp problem-solving instincts and advanced analytical skills.
• A master understanding of competitive market dynamics, university-driven towns, and local Tempe/Phoenix demand.
• The ability to juggle strict brand requirements with pure innovation, fun, and operational agility.

* Ability to work flexible schedules, including weekends and holidays

ABOUT US

24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.

For more information on Twenty Four Seven Hotels, visit www.247hotels.com. Instagram: @247hotels Facebook: @247hotels

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Notice to California applicants:

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.