Quality Assurance Lead

Description

Quality Assurance Lead

Location: Hybrid with travel to Edgewood, MD; local candidates preferred

Clearance: Ability to obtain a Secret clearance

Leidos is seeking an experienced Quality Assurance Lead to support the U.S. Army's Common Hardware Systems, 6th Generation (CHS 6) program. This position will serve as the program's Quality Assurance lead, partnering closely with program leadership to drive quality, compliance, process improvement, and operational excellence across a large and complex technology procurement and lifecycle support environment.

The Quality Assurance Lead will have a key role in establishing and maintaining the program's quality framework, leading quality audits and continuous improvement initiatives, analyzing performance and operational trends, and providing data driven recommendations to program leadership. This position is well suited for a quality professional who enjoys working across technical and operational teams, improving complex processes, and using quality management principles and data to drive measurable program performance.

This position offers a hybrid work arrangement with travel to Edgewood, MD, based on customer and program needs, with travel anticipated to be up to 25%. Local candidates or those within a reasonable commuting distance of Edgewood are preferred.

Primary Responsibilities

• Works directly with the Program Manager to develop strategies, goals, tasks, roles, responsibilities, and information needs for QA surveillance.

• Serve as the CHS-6 program's QA lead for the performance of planning, work product reviews, and quality audits

• Implement and maintain the Quality Assurance program Plan (QAPP).

• Analyze post-delivery reports; provide feedback for trends, recommend actions to correct procedural, product, or process deficiencies.

• Assist in establishing and streamlining processes spanning multiple technical areas.

• Facilitate lean six sigma improvement events to address complex technical issues and problems that impact multiple areas or disciplines.

• Facilitate lean six sigma improvement events to employ ingenuity and creativity to develop new streamline processes and contributing to technical solutions.

• Support development of Power BI dashboards to monitor contractor performance, inventory levels, and compliance with SLAs and PWS requirements.

• Analyze survey feedback from military installation points of contact (POCs), identifying trends and key drivers of contractor satisfaction and dissatisfaction.

• Conduct root cause analysis (RCA) of service delivery issues, providing data-driven recommendations to improve program performance.

• Provide ad-hoc data analysis and reports to support decision-making for program leadership and external stakeholders.

• Identify key performance trends impacting program effectiveness, delivery orders, business operations system shortfalls, and regional variations in service delivery.

• Support the integration of lean improvement solutions to streamline data extraction, transformation, and reporting; reduce manual work and improve accuracy.

• Support Quality Management Reviews by reporting to higher level management on the program's quality achievements and the program's progress towards meeting quality objectives.

• Update the program's Tailored Process Baseline (TPB), as required.

• Provide review and input to program plans and other program documents in support of accurate and on-time CHS-6 deliverables.

• Execute timely quality audits in adherence with the program's audit schedule and in compliance with Leidos policies and direction, report audit results to program leadership.

• Generate corrective action requests for audit findings and maintain the Common Audit Database (CAD) with timely updates/closures of audit findings.

• Support external audits conducted in support of maintaining the Enterprise AS9100 for CHS-6 at two site locations and required travel for on-site readiness, audits and pre-DCMA audits/inspections.

Basic Qualifications

• Bachelor's degree with 4+ years of experience or Master's degree with 2+ years prior relevant experience.

• US citizenship and the ability to obtain a DoD Secret security clearance.

• Quality assurance experience in a procurement environment.

• Experience supporting program functions by identifying risks, researching technical issues, and gathering necessary information to inform PMO-level decision-making and Program-level strategic planning.

• Demonstrated experience as a subject matter expert in quality assurance, supporting the development of new business operating processes and procedures that align with emerging trends and industry best practices.

• Demonstrated experience with detailed analysis to mitigate risk and resolve operational issues and critical processes.

• Demonstrated experience with reporting regulations; improvement events that enhance operational compliance.

• Experience implementing ISO 9001/AS9100 Quality Management Systems.

• Experience conducting quality audits and preparations for external certification.

• Experience working with the following tools: SharePoint, MS Office products (Word, Excel, PowerPoint, Visio)

• Good verbal and written skills.

• Ability to multi-task and function in a dynamic fast-paced environment.

Preferred Qualifications

• Industry certification is desirable.

• Familiarity with procurement/warehousing processes a plus.

AMSOPP1

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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