DLO Client Admin Billing Rep

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday-Friday 7am-4pm

This position has the capability of going to a hybrid schedule after required training period.

Essential Functions:

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

• Analyze data to ensure all billing information is complete and accurate.
• Knowledge of ABN's.
• Previous experience with obtaining prior authorizations.
• Follow-up on inquiries from patients, as needed.
• Distribution of departmental mail.
• Provide excellent customer service.
• Completion of training needed to become signed off on data entry requirements.
• Learn the billing front end system & become aware of all systems involving the billing function.
• Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
• Begin assisting with 135 follow up.
• Accurate data entry to include typing 50 WPM.
• Additional responsibilities, as needed.

Required Knowledge:

• Previous experience with obtaining prior authorizations.
• Accurate data entry to include typing 50 WPM
• Good computer skills and ability to adapt to using multiple computer systems.
• Able to take instruction from a variety of sources without adversity.

Required Experience:

• Previous experience with obtaining prior authorizations.
• Accurate data entry to include typing 50 WPM
• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to analyze data.

Special Requirements:

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.
• Must be able to work OT, when needed.

Physical and Mental Requirements:

Ability to sit for long periods of time