New

Digital & Technology - Field Support Analyst

Spectraforce Technologies
United States, New York, New York
Aug 07, 2026
Job Title: Field Support Analyst Duration: 4 months - possible extension/ Potential to Convert to FTE Location: 200 Park Ave. NYC, New York (onsite) Hours: Monday-Friday: 8am -5pm (EST) Interview Process: 1st round technical interview - phone 2nd round culture interview with HM - teams 3rd round with office leadership - onsite Job Description: Resource's typical working day: General desk top support Hardware/software support Desktop support helping a wide range of end users Responding to tickets Maintaining office technology Front facing customer service Level 1 & Level 2 software support enterprise level Backend office MS Office Support MS Intune Active Directory Remote management Incident Request Management Must Have Skills: Good technical skills, Good customer service Nice to have skills: Banking or law firm support work, Experience with Apple iOS Adobe Acrobat Years of Experience: 5+ years Education: Bachelor's degree preferred, if no degree, they will need 5 years extra experience Software skills: MS Intune, Ticketing Systems, MS Office Suite