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Resource Specialist

Spectraforce Technologies
United States, Florida, Jacksonville
13141 City Station Drive (Show on map)
Jul 15, 2026
Title: Resource Specialist

Duration: 3 Months - Possible extension

Location: Remote - Florida


Region D:

Hardee: Bowling Green, Wauchula, Zolfo Springs

Highlands: Avon Park, Lake Placid, Sebring

Hillsborough: Tampa, Plant City, Temple Terrace, Brandon, Riverview

Manatee: Anna Maria, Bradenton, Bradenton Beach, Holmes Beach, Longboat Key, Palmetto

Polk: Auburndale, Bartow, Davenport, Dundee, Eagle Lake, Fort Meade, Frostproof, Haines City, Lake Alfred, Lake Hamilton, Lake Wales ,Lakeland, Mulberry, Polk City, Winter Haven, Hillcrest Heights

Summary:

This position will be remote/field based and will provide care management to assist with coordination of care, including assessing for health care needs, referring to health plan providers, providing education on benefits/expanded benefits, and provide community resources to address social determinants of health needs. The caseload is 100 members. This position will document in an electronic health record and will be required to document outreach notes, complete assessments, and complete a care plan on each member.

Describe the performance expectations/metrics for this individual and their team:

* Compliance with care management policies/procedures including outreach and documentation expectations.

* Individuals will be audited on a monthly basis to ensure charts are in compliance.


  • Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.
  • Works closely together as a team cohesively


The first day will align with training/onboarding. The first day will consist of setting up computer, completing onboarding tasks, reviewing training schedule, and meeting with the training team. Onboarding is 4 weeks.







Candidate Requirements
Education/Certification Required: Bachelor's Degree and 2 - 4 years of related experience. Preferred:
Licensure Required: Preferred:
Years of experience required: 2 - 4 years of related experience.

Disqualifiers:

Additional qualities to look for:


  • Top 3 must-have hard skills stack-ranked by importance


1 Child welfare experience
2 Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
3 Microsoft Office- Outlook, Word, and Excel




4 PREFERRED: Health plan experience

Foster care and/or adoption experience


Position is offered by a no fee agency.
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