Residential Counselor I

Job Summary:
Join a compassionate and collaborative team dedicated to supporting individuals on their mental health recovery journey. As a Residential Counselor I, you will have the opportunity to make a meaningful difference each day by fostering a safe, structured, and supportive living environment. This role offers hands-on experience in mental health services, skill-building with residents, opportunities to lead engaging activities, and the chance to grow within behavioral health and residential care. We are seeking a dependable, empathetic, and team-oriented professional with strong communication skills and a passion for helping others.

In this role, you will support adult residents in a supervised housing setting by providing psycho-social education, monitoring daily activities, and encouraging independence. You will play a key role in maintaining program structure, ensuring resident safety, and supporting recovery through engagement, education, and consistent guidance. Additionally, you will document resident progress and collaborate closely with the care team to ensure high-quality support and services.

This position offers...
* Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
* Mileage Reimbursement - Company paid for work functions requiring travel
* Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
* Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
* Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
* Support residents in developing daily living skills through psycho-social education, structured routines, and engaging activities
* Facilitate recreational and educational group activities to promote socialization, wellness, and recovery
* Monitor resident behavior and provide redirection as needed to ensure compliance with program expectations and safety standards
* Assist residents with self-medication procedures and document appropriately in accordance with care protocols
* Maintain accurate and timely documentation, including progress notes, incident reports, and financial tracking
* Coordinate and communicate with team members regarding resident updates, shift handoffs, and program needs
* Supervise meal preparation and provide education on nutrition and dietary guidelines
* Conduct room inspections and coach residents on hygiene, cleanliness, and personal responsibility
* Respond to and report emergencies, crises, or disruptions while ensuring resident safety and program continuity
* Provide transportation for residents as needed for appointments or outings

Education, Experience, and/or Credential Qualifications:
* High school diploma or equivalent required
* Experience in mental health, behavioral health, or human services required
* Experience working in residential services or supportive housing preferred
* Valid and unrestricted driver's license required

Additional Qualifications:
* Strong communication skills across verbal, written, and interpersonal settings
* Ability to work effectively in a team-based, fast-paced residential care environment
* Demonstrated ability to de-escalate situations and support individuals in crisis
* Dependable, organized, and able to maintain confidentiality and professionalism
* Ability to promote a positive, recovery-oriented environment for individuals with mental health needs

Physical Requirements
* Standing for extended periods (approximately 20% of shift)
* Sitting for extended periods (approximately 80% of shift)
* Occasional squatting, kneeling, and bending
* Ability to drive occasionally for resident transport or program needs
* Occasional lifting as required for daily tasks and resident support