About The Role
Summary The IT Asset Operations & Process Documentation Specialist supports the daily operations of IT Asset Management (ITAM), including PC staging and imaging, inventory handling, shipping and receiving, and maintaining process documentation. This role is ideal for someone starting their IT career who is detail-oriented, organized, and eager to learn IT operations and asset lifecycle management This is a Corporate position that is located in Missoula, MT. The entry-rate for this position is $18.91 + /hour (calculated for Missoula, MT). Click here to learn more about our bank divisions. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. DUTIES AND RESPONSIBILITIES:
- Assist with the lifecycle management of IT assets (setup, deployment, tracking, and retirement).
- Perform PC staging and imaging, including basic configuration, software installs, and system checks.
- Accurately update asset records in inventory or asset management systems.
- Support routine asset audits and inventory counts.
- Handle shipping and receiving of IT equipment (laptops, monitors, peripherals).
- Inspect incoming shipments and verify accuracy against packing lists.
- Tag, label, and store assets according to process guidelines.
- Package and ship equipment to users or other locations following established procedures.
- Assist in maintaining departmental document control for IT Asset Management (ITAM) processes.
- Update standard operating procedures (SOPs), checklists, and instructions as directed.
- Ensure documentation is organized, version-controlled, and easy to access.
- Identify and report opportunities for improving documentation clarity and workflow efficiency.
- Collaborate with IT teams (Service Desk, Procurement, etc.) to support onboarding and equipment requests.
- Follow established processes to ensure compliance and data accuracy.
- Provide basic reporting support (inventory lists, asset counts, etc.).
- Maintain a clean, organized staging and storage area.
- Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
About You
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
Education |
Required/Preferred |
Education Level |
Description |
Required |
Associate Degree |
A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours, or equivalent combination of education and experience is required. |
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Experience |
Required/Preferred |
Experience Level |
Description |
Required |
1 year |
Administrative experience, SOP and documentation life cycle experience. |
Required |
1 year |
Experience of shipping and receiving. |
Preferred |
1 year |
Prior experience in an IT support position. |
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Would an equivalent combination of relevant education and work experience be considered?: Yes |
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License/Certification |
Required/Preferred |
License/Certification |
Description |
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Required Skills and Abilities |
* Associate's degree in IT or related field preferred. |
* Basic understanding of computer hardware and operating systems. |
* Exposure to or willingness to learn PC staging and imaging tools (e.g., Intune, SCCM). |
* Understanding or interest in shipping, receiving, and inventory tracking. |
* Strong attention to detail and organizational skills. |
* Ability to follow documented processes and instructions. |
* Basic computer skills (Excel, ticketing systems, or similar tools). |
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Additional Requirements |
Travel |
Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing. |
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Working Conditions |
Environment: Indoors, a climate-controlled shared work area. |
Noise Level: Minimal noise. |
Lifting: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The employee is constantly required to stand and walk. |
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Vision |
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials. |
Close visual acuity to conduct inspection of small parts and defects, operate and inspect machines and devices, and assemble parts at distances close to the eyes. |
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Physical Activities |
Frequency |
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. |
Occasional - now and then. |
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. |
Infrequent - rare. |
Crawling: Moving about on hands and knees or hands and feet. |
Infrequent - rare. |
Crouching: Bending the body downward and forward by bending leg and spine. |
Occasional - now and then. |
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips. |
Infrequent - rare. |
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. |
Daily. |
Grasping: Applying pressure to an object with the fingers and palm. |
Infrequent - rare. |
Kneeling: Bending legs at knee to come to a rest on knee or knees. |
Occasional - now and then. |
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. |
Occasional - now and then. |
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. |
Occasional - now and then. |
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. |
Occasional - now and then. |
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers. |
Daily. |
Stooping: Bending body downward and forward by bending spine at the waist. |
Occasional - now and then. |
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What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out! We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
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Glacier Bancorp
life insurance, paid time off, paid holidays, 401(k)
Jun 23, 2026