New

Medical Support Assistant

Spectrum Healthcare Resources

United States, Utah, Salt Lake City

Jun 08, 2026

2026-25152

Category

Specialty Technicians - Medical Assistant

Facility

VA - Utah - George E. Whalen VA Medical Center, Salt Lake City

Job Description

Spectrum Healthcare Resources has a potential opportunity for a Medical Support Assistant, supporting the Pugent Sound VA Medical Center in Portland, OR.

Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you're detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.

Position Details:

Regular business hours: Monday - Friday 8:00am - 4:30pm

No Nights, Weekends, or Holidays
Benefits elitible position with 11 Paid Federal Holidays and PTO Avalable

Qualifications:

U.S. residency required.
High School diploma or GED.
Strong oral and written English skills; basic medical terminology preferred.
Proficient in Microsoft Office, especially Excel.
Ability to type at least 50 WPM and work with electronic medical records.
Strong organizational skills; able to work independently and prioritize tasks.
Ability to resolve customer concerns accurately and timely.
No health restrictions that interfere with job duties.

Job Duties:

Coordinate patient care and scheduling with internal and community providers.
Ensure timely and accurate patient communication and appointment scheduling.
Validate and update patient demographic information.
Process medical records and integrate data into VA systems (CPRS, VistA).
Manage community care consults using VA systems (HSRM, PPMS).
Answer and respond to phone inquiries professionally and promptly.
Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
Provide excellent customer service to patients, families, and VA staff.
Perform other administrative tasks as assigned.

For More Information Contact:

Lexie Pollard

314-744-4162

Alexandria_Pollard@spectrumhealth.com

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE/Disabled/Veterans

Location : Location

US-WA-Spokane

Recruiter : Full Name: First Last

Alexandria Pollard

Direct phone number

3147444162

Recruiter : Email

Alexandria_Pollard@spectrumhealth.com