Director of Security

Job Title: Director of Security

Reports To: Director of Rooms

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts, perks and more

• Many of our Leadership positions are bonus eligible

What We're Looking For:

A strategic and proactive Director of Security who will lead with confidence and vision to safeguard our property and create a secure, welcoming environment for guests and team members. You'll be the driving force behind our safety programs, blending operational excellence with cutting-edge technology to deliver peace of mind. In this role, you'll inspire and guide a dedicated security team, ensuring every interaction reflects Loews Hotels' commitment to exceptional guest experiences.

Who You Are:

• Experienced Leader: You have a proven track record in security management, ideally within hospitality, and thrive on building strong, high-performing teams.

• Calm Under Pressure: You remain composed and decisive in high-stakes situations, handling emergencies and conflicts with clarity and confidence.

• Tech-Savvy Innovator: You're fluent in security systems and surveillance technology, leveraging data to enhance safety and efficiency.

• Collaborative Communicator: You excel at fostering relationships with guests, team members, and law enforcement, always prioritizing trust and transparency.

• Service-Oriented Professional: You balance rigorous safety standards with exceptional customer service, creating an atmosphere of care and confidence.

What You'll Do:

• Lead and motivate the Security team, managing daily assignments, schedules, and timecard approvals.

• Oversee staffing for the department, including interviewing and hiring decisions.

• Ensure compliance with all federal, state, and local laws, as well as Loews Hotels' policies and safety standards.

• Deliver exceptional security services to guests and team members with professionalism and warmth.

• Direct and maintain continuous property rounds and inspections, including fire equipment surveys and safety checklists.

• Resolve, document, and track all security-related issues, partnering with Risk Management and HR as needed.

• Chair the property Safety Committee and lead monthly safety meetings.

• Develop and implement policies to protect all equipment, furnishings, and fixtures.

• Maintain accurate logs, reports, and records for all security activities.

• Respond to liability insurance claims and oversee workplace injury processes.

• Demonstrate regular and reliable attendance.

• Other duties as assigned.

Your Experience Includes:

• A bachelor's degree in criminal justice, hospitality management, or a related field or two years' experience in security management, with a strong background in the hospitality industry and supervisory roles required.

• Proven ability to handle emergencies, conflicts, and safety incidents effectively and with composure required.

• Familiarity with local, state and federal safety regulations, as well as hotel safety regulations, as well as hotel safety protocols and best practices required.

• Excellent written and verbal communication skills to interact with guests, team members and law enforcement while fostering a culture of safety required.

• Completed courses or certifications in security management principles and practices preferred.

• Training in emergency response, conflict resolution, and safety procedures preferred.

• 5-10 years in security roles, with at least 2 years in a supervisory or management position within the hospitality industry preferred.

• Experience managing security and training security teams, fostering collaboration and a strong safety culture preferred.

• Previous experience collaborating with law enforcement agencies preferred.

• Multilingual abilities to enhance communication with diverse guests preferred.

Who You'll Supervise:

• Security team