Education Program Coordinator, CME - Rancho Bernardo

This is a salaried Full Time, Day Shift position (80 hours per pay period), located at our 4S Ranch Business Services office in Rancho Bernardo. Once training is complete, this position is fully remote, however, priority will be given to San Diego-based candidates. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Education Program Coordinator, CME is responsible and accountable for multiple internal program activities including regularly scheduled series (RSS) and other activities as assigned. Responsibilities include communications with numerous hospital departments, including providers, directors, educators, and administration to ensure compliance across CME activities. The Coordinator is responsible for keeping supervisors and team members aware of internal activities that may impact accreditation standing.

In collaboration with Education Program Managers, the Coordinator provides administrative and operational support for the planning, organization and delivery of national medical education conferences and events ranging from 50-500 attendees and lasting from 1-4 days in duration. The Coordinator serves as the frontline contact for participants/attendees before, during and after Scripps accredited activities. The Coordinator must be available to work nights, weekends and conferences as needed.

For day-long conferences, the Coordinator may also serve as the lead. Responsibilities may include but are not limited to budget and grant management, direct mail/marketing coordination, faculty logistics, audio visual, on-site meeting logistics, proper CME documentation, and travel when necessary.

Other duties may include the following:

Accountable for and supports appropriate education requests, system wide education programs, learning initiatives and education related special projects for staff, students, providers and external customers. May support Education Program Managers and Professional Development Specialists with components of larger scale and more complex programs. Accountable for ensuring standard, successful and efficient implementation of assigned programs including identifying opportunities for process improvements using Value by Design (Lean) methodology based on ongoing reviews. Coordinates logistics and organizes other aspects of system wide education programs. Validates student qualification, including required paperwork and payments. Independently responds to meet customer needs and requests for all internal and external constituents including staff, students, community members and faculty. Ensures implementation of programs is in compliance with federal, state and Joint Commission regulations as applicable. Ensures documentation in the Learning Management System (LMS) and other systems is up to date and accurate. May include ongoing coordination and maintenance of a portion of the Learning Management System (LMS), such as Helpdesk activities, Instructor-Led Training (ILT) coordination and upkeep, Skills (Assignment) input and maintenance, building and maintenance of Learning Plans, Epic Training support and the development of less complex elearning, or a combination of thereof.

Required Qualifications:

• Good critical thinking skills.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Good organizational and project support skills.
• Advanced knowledge of MS Office products.
  

Preferred Qualifications:

• Bachelor's degree
• Learning Management System data input experience.
• Three years related experience working in education.
• Microsoft 365, including TEAMS and related Apps.