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Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
IT Network Engineer II / III | Information Technology
As an IT Network Engineer II/III at APS, you help keep the systems that power Arizona running safely, securely, and reliably. This role ensures APS's communication networks are available and resilient-supporting everything from daily operations to regulatory compliance that protects the grid. Your work directly reduces operational risk, strengthens security, and enables modernization so APS can continue delivering dependable energy to the communities we serve.
What Your Day Would Be Like:
- Design, deploy, and support network and security infrastructure that keeps APS connected and protected.
- Partner with security, operations, and compliance teams to support audits and meet regulatory requirements like NERC CIP.
- Respond to incidents and support oncall rotations to restore service quickly and minimize impact.
- Manage firewall policies and network changes to balance security, performance, and business needs.
- Contribute to modernization efforts such as improving firewall hygiene, remote access platforms, and automation to reduce technical debt.
Who We're Looking For:
- Experience deploying, configuring, and supporting enterprise network and security technologies.
- Working knowledge of firewalls, network monitoring, and incident response in a production environment.
- Comfort supporting regulatory compliance efforts and documentation reviews.
- Ability to manage competing priorities in a highavailability environment.
- A collaborative, dependable teammate who takes ownership and values reliability and security.
Minimum Requirements
IT Network Engineer II | Information Technology
- Bachelors' degree in Information Technology or related field
- PLUS two (2) year of prior relevant experience or equivalent combination of education and directly related experience.
- Requires working technical knowledge gained through experience within a job area or system
IT Network Engineer III | Information Technology
- Bachelors' degree in Information Technology or related field
- PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience.
- Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas
Preferred Special Skills, Knowledge or Qualifications:
- Knowledge of business and industry needs, as well as the technical demands; network design, installation, maintenance and operations; extensive knowledge of internet, computer, routers, switches, firewall, etc.;
- IT security; hardware and software for firewalls; firewall installation, configuration and maintenance; various computer software applications, computer/networking hardware, standard operating systems and any other computer-related technologies
- Skill in effective communication to both technical and non-technical audiences
- Ability to recognize the importance of customer focus and/or of serving the needs of the end user; solve problems analytically; feel comfortable working with different teams, clients and groups of staff across an organization; prioritize personal workload; troubleshoot technical problems, including working with clients to diagnose and resolve problems; work independently and manage team work simultaneously
Major Accountabilities
1) Under general direction, responsible for the acquisition, installation, maintenance, evaluation and usage of network solutions
2) Provides basic level troubleshooting with network equipment
3) Trains users on network operation
4) Analyzes network requirements and capacity
5) Assists network and architecture design, feasibility and cost studies
6) Assists in implementation and support of the network infrastructure
7) Monitors performance and efficiency of the network
8) May help train and assist entry level employees Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).Arizona Public Service is a smoke free workplace. CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access. Hybrid:Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
- Working from a home office requires adequate technology and an appropriate ergonomic set up.
- Role types are subject to change based on business need.
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APS (Arizona Public Service)
May 08, 2026