Transformation Product Manager - AI Solutions

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Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touchnearly everymarket, company, and person on the planet. Our teams work together to deliver complex, high-impact solutions for our clients. If you want to advance the world of fintech,we'dlike to ask you: Are you FIS?

Job Summary

The Transformation Product Manager - AI Solutionsis responsible for defining, prioritizing, and managing a portfolio of AI-enabled product opportunities that support enterprise transformation objectives. This role owns the end-to-end lifecycle of AI-related product ideas-from early discovery through backlog readiness-ensuring initiatives are clearly defined, value-driven, and aligned with strategic priorities.

In addition to product ownership, this role leads a small team of analysts responsible for discovery, analysis, and backlog development. The manager ensures consistent methods, high-quality outputs, and ongoing capability development across the team.

The role partners closely with business leaders, transformation teams, architecture, engineering, and data science to translate complex business challenges into actionable product concepts that can be delivered through standard product and agile execution models.

Location - Hybrid (3 days in office, 2 days remote) from Jacksonville, FL or Milwaukee, WI or Atlanta, GA

What you'll be doing:

Product & Backlog Ownership

* Own and manage a prioritized backlog of AI-related product ideas, concepts, and epics
* Identify and assess AI-enabled opportunities aligned to enterprise transformation goals
* Translate business needs into clear product problem statements, value propositions, and success measures
* Define product vision, scope, and intended outcomes for AI initiatives
* Develop and maintain product roadmaps and thematic investment areas
* Apply value-based prioritization to support investment and sequencing decisions
* Ensure risk, compliance, and responsible AI considerations are incorporated into product definitions
* Support transition of validated ideas into delivery team backlogs
* Monitor delivered outcomes and realized value to inform continuous backlog refinement
* Communicate product priorities, status, and outcomes to senior stakeholders

Discovery & Execution Readiness

* Lead and quality-assure product discovery activities executed by analysts
* Partner with architecture, engineering, and data teams to assess feasibility and solution options
* Establish standardized discovery frameworks, outputs, and tooling
* Ensure consistency and quality of business cases, requirements, and backlog artifacts

People Leadership & Capability Building

* Manage, coach, and develop a team of Business Process Analysts / Analysts
* Define team priorities aligned to product and transformation objectives
* Establish performance expectations, development plans, and career progression pathways
* Build and scale discovery and analysis capabilities to support AI product pipelines
* Foster a culture of continuous improvement, collaboration, and accountability

Job Level Detail

This is a first-line manager roleresponsible for both product outcomes and team leadership within AI-driven transformation initiatives.

* Leads a small team responsible for discovery, analysis, and backlog development
* Works independently on high-complexity initiatives requiring advanced judgment
* Influences product strategy and prioritization across multiple domains
* Engages with senior leaders to shape AI-enabled transformation initiatives
* Accountable for team performance, output quality, and capability development
* Typically requires 8+ years of experience in product management, transformation, or related disciplines, with prior leadership experience preferred

What you bring:

* Advanced product management and product discovery expertise
* Demonstrated people leadership and team management experience
* Strong understanding of AI-enabled solutions, automation, and digital technologies
* Ability to operate effectively in complex, ambiguous transformation environments
* Strategic thinking combined with practical execution capability
* Strong stakeholder management and influencing skills across executive and delivery levels
* Excellent written and verbal communication skills
* Experience working within agile and product delivery frameworks
* Analytical and value-oriented decision-making skills
* Ability to coach and develop talent in a transformation-driven environment
* Continuous learning mindset, particularly related to AI and emerging technologies

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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