Team Leader

About the Role:

Ready to lead a high-impact team that's shaping
the future of leadership and team development? We're looking for a
dynamic Team Leader to guide a group of talented client success
professionals, ensuring exceptional client delivery and continuous growth. In
this role, you'll coach, mentor, and inspire your team while driving
innovation, streamlining processes, and managing key client projects from start
to finish. You'll also play a vital part in performance management,
employee development, and implementing strategic initiatives.
If you're passionate about people, performance, and making a
real difference-this is your chance to lead with purpose.

What You'll Do:

• Oversee case management to ensure timely, high-quality
  resolution and exceptional client satisfaction.
• Set clear goals, track team performance, and provide
  coaching, mentoring, and skill development for team members.
• Build strong client relationships
  to identify evolving needs, gather feedback, and uncover
  opportunities for expanded support.
• Champion process improvements and collaborate
  cross-functionally to enhance both client and team outcomes.

Who You Are:

• Bachelor's Degree in Business, Finance, Math, or
  Computer/Engineering Sciences or equivalent experience in the property
  management industry
• Four plus (4+) years of Yardi domain experience
• Two (2) years of leadership, supervisory and/or project
  management experience
• Proven experience positively influencing
  clients, peers and management
• Proven experience independently managing and resolving a
  variety of Yardi client issues
• Proven experience mentoring, coaching and training
  other team members
• Demonstrates an ability to nurture a cooperative,
  team-oriented environment.
• Technical fluency in all of the following areas:
  Microsoft operating and network system operation, relational
  databases, and SQL/Oracle language
• Industry expertise in property management and
  accounting principles
• Proven independent sound decision making and problem-solving
  skills
• Proven excellent written and verbal communication
  skills
• Proven client-centered commitment and focus
• Proven strong ability to meet critical deadlines and
  prioritize multiple tasks in a fast-paced environment
• Proven ability to manage projects with multiple touch
  points
• Collegial, team-oriented disposition with the desire and
  ability to establish cooperative working relationships with employees
  at all levels within Yardi, outside of Yardi, and with clients
• In depth knowledge of property management industry and
  Yardi's competitors
• Ability to travel up to 50%

Ideal to Have:

• Thinks and acts strategically by visualizing new
  possibilities, challenging assumptions, and recommending the implementation
  of new ideas or strategies. Technical expertise in mobility
  and mobile devises
• Fluency in social media

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly
blending 40 years of tradition with forward-thinking
innovation. We've created a team of over 10,000
employees in over 40 locations around the globe dedicated to making great
real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company - we are
dedicated to creating a positive impact in our communities. Annually, Yardi
extends philanthropic support to organizations chosen by our employees. Our
team has contributed to over 350 nonprofits globally, demonstrating our
commitment to various causes and communities.

Our award-winning culture, consistently recognized by
Glassdoor's prestigious "Best Place to Work", fosters support,
collaboration, and growth. We prioritize your well-being with comprehensive
benefits, including 100% paid employee medical premiums, company profit-sharing
plan, and flexible work arrangements.

#YardiCareers #TeamYardi #hiring

Annual Salary Range: $80,800-$90,900

All submissions for open positions should be received
through Yardi's applicant portal, accessed from Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

*as

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