Disability Management Analyst

*The position is 100% in-person at our Scotts Valley, CA location. A Class C license with regular driving between Scotts Valley and the UCSC main and satellite campuses is required.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

• How to Apply
• Troubleshooting
• Tips for Applicants
• FAQ's

INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 05-25-2026

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Risk Services and Occupational Health supports the campus community by identifying, assessing, mitigating, and monitoring risks that could impact the institution's faculty, staff, students, operations, assets and reputation. The department recommends strategies to reduce or eliminate risks, and administers the university's insurance programs to facilitate maximum recovery from accidental losses. The UCSC Risk Services and Occupational Health Office advises the campus community through an enterprise risk management framework to provide a holistic approach to institutional risks. By strategically managing risk we can strengthen the campus safety culture, protect the campus community and support the university's mission by minimizing potential losses and ensuring compliance with applicable laws, regulations, and policies. Risk Services encourages and supports a safe, healthy and thriving campus community.

Disability Management Services resides in Risk Services, and is responsible for maintaining compliance under the Americans with Disabilities Act by engaging in the interactive process to determine reasonable accommodations for employees and applicants with disabilities or pregnancy-related conditions.

More information can be found at: https://riskservices.ucsc.edu/

JOB SUMMARY

Under the supervision of the Disability Management Services Manager, the Disability Management Analyst is a member of the UCSC Office of Risk Services. The Disability Management Analyst is responsible for providing support in implementing services and programs for the campus Disability Management Services office, as well as providing support for other Risk Services programs. The Disability Management Analyst is also responsible for coordinating assigned segments of the University's disability management program. Uses skills as an experienced professional with a full understanding of industry best practices in identifying methods and techniques for optimal risk mitigation solutions.

APPOINTMENT INFORMATION

Budgeted Salary: $71,600 - $85,500 / Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 007204 (ENTERPRISE RISK MGT ANL 3) - Grade 21

Travel: Never or Rarely

JOB DUTIES

40% - Disability Management Case Coordination and Program Services Support

• Provides support with coordination of services and equipment for assigned disability management cases.
• Provides remediation services to ensure accessibility of documents for assigned disability management cases
• Analyzes and compiles disability management data; identifies and collects missing information; inputs essential data within reporting deadlines; establishes and maintains confidential case files.
• Researches, analyzes, and makes recommendations for vendors to provide Disability Management specialized services
• Assists with implementing disability management risk control programs and strategies to reduce compliance risks and litigation.
• Coordinates annual renewal process for vendor Statements of Work and liaises with Finance to set up new vendors and purchase orders
• Engages with vendors for various accessibility services
• Assists with analyzing complex data and metrics reports.
• Assemble and deliver furniture and equipment to multiple campus locations
• Provides related support as requested by Disability Management Services Manager and Senior Disability Analyst

40% - Disability Management Program Development

• Assists in developing program efficiencies.
• Provides support in developing programming to support Disability Management services goals. Liaises with Workers' Compensation for collaborative programming approach.
• Conduct thorough assessments to identify high-risk areas and activities within the university.
• Design ongoing training programs to educate staff and faculty on best practices in Disability Management. Liaises with Workers' Compensation for collaborative training approach.
• Work closely with departments identified as high-risk for compliance to tailor initiatives that address specific needs and challenges.
• Regularly review the effectiveness of implemented measures and training programs, using data-driven approaches to make necessary adjustments.
• Provide detailed reports on progress to demonstrate the impact of the initiatives.
• Develop ongoing customer satisfaction surveys for Disability Management Services programs and training to evaluate program success. Monitor responses and provide detailed analysis with recommendations on a quarterly basis.

20% - Risk Services Program Coordination and Support

• Provide risk analysis support to Risk Services department programs, including but not limited to Workers' Compensation, Risk Control, and Driver Safety.
• Conduct thorough assessments to identify high-risk areas and activities within the university.
• Support Risk Services initiatives.
• Assists with implementing risk control programs and strategies to reduce compliance risks and litigation.

REQUIRED QUALIFICATIONS

• Advanced knowledge of non-occupational disability management practices
• Demonstrated knowledge of occupational disability management
• Working knowledge of medical terminology and medical reports and their respective implications for reasonable accommodation and placement.
• Proven organizational skills and excellent attention to detail.
• Excellent writing skills with the ability to produce clear, well-documented correspondence, procedures, and publications.
• Advanced computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a case management information system.
• Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards.
• Ability to manage multiple priorities/projects simultaneously and deliver quality results within deadlines.
• Proven ability to use critical thinking and analytical skills to solve problems.
• Demonstrated political acumen and ability to interact in a positive and professional manner with all levels of personnel within the organization.
• Ability to work successfully as an effective member of a team
• Proven ability to provide complex data analysis, including year over year comparison reports

PREFERRED QUALIFICATIONS

• Certified Professional in Disability Management (CPDM) professional designation
• California Department of Insurance License (property and liability)
• Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course
• Ability to communicate in the Spanish language
• Demonstrated skills to develop course materials effectively for diverse populations.
• Knowledge of general risk management policies and procedures
• General understanding of insurance, liability, and exposures
• Previous risk-related higher education experience

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Must possess a valid license to drive in the state of California and participate in the Department of Motor Vehicles (DMV) pull notice program.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work all scheduled hours on-site.
• Ability to work occasional evenings and weekends as directed.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.