HR Assistant II (Talent, Systems, and Onboarding)

Join Our Team and Be the Face of HR!
 
Are you passionate about creating welcoming, inclusive spaces and delivering outstanding service? Do you thrive in a role that combines administrative precision, customer service excellence, and the chance to help others navigate important milestones in their careers? If so, we’d love to meet you!

The Organization: The Seattle Housing Authority (SHA) is a mission-driven leader in affordable housing, headquartered on Elliott Avenue West with sweeping views of Elliott Bay and the Puget Sound. With additional field offices across Seattle, we’re committed to expanding housing opportunities, strengthening communities, and supporting a workplace where people grow and thrive.

The position: We’re seeking a detail-oriented and service-focused HR Assistant II to join our dynamic Talent, Systems, and Onboarding Team. This crucial role serves as the primary point of contact for all staff and visitors coming to HR. You’ll help set the tone for their experience by providing stellar customer service, ensuring a clean and welcoming environment, and supporting key HR processes like onboarding, data entry, and employee records management.

This project-based position is expected to end on April 1, 2028.

The Location: 101 Elliott Ave W, Seattle, WA 98119

Work Schedule: This role is fully in-office, Monday through Friday, from 8:00 AM to 4:30 PM. Punctuality is critical to success as the front desk must be covered at all times.

Our ideal candidate will bring the following strengths:

• Service-Focused Attitude: Prioritizes customer service and creating positive experiences.
• Adaptability: Thrives in a fast-paced environment with frequent interruptions.
• Attention to Detail: Maintains accurate records and ensures compliance.
• Interpersonal Skills: Friendly, welcoming, and inclusive—able to put people at ease.
• Team Collaboration: Works well independently and as part of a team.
• Tech-Savvy: Proficient in data entry and systems, with an interest in learning new tools.
• Professionalism: Punctual, respectful of policies, and focused on fostering a positive workplace culture.

What will you do?

1. Front Desk Customer Service (Essential)
   • Act as the first point of contact for HR visitors, staff, and applicants, creating a professional, welcoming, and inclusive environment.
   • Provide assistance by answering questions, routing inquiries to appropriate team members, and distributing HR forms.
   • Manage the HR front desk area, ensuring cleanliness and organization, including onboarding kiosks and spare ACAM badge tracking.
   • Coordinate front desk coverage, including breaks and time-off planning.
2. Onboarding and New Hire Support (Essential)
   • Own the onboarding process, including scheduling, preparing onboarding packets, and conducting tours of HR facilities.
   • Maintain parking pass distribution and manage onboarding data entry, including Emergency Contacts, I-9 verifications, and E-Verify compliance.
   • Verify onboarding paperwork for accuracy (e.g., I-9, W-4) and ensure corrections are completed as needed.
   • Maintain union opt-in/out data and associated records.
3. Employment and Recruitment Support (Essential)
   • Assist applicants and provide ADA accommodations upon request.
   • Support internal job postings, application filtering, and requisition tracking.
   • Coordinate bi-weekly job announcement emails and communicate with unions and layoff lists regarding openings.
4. General HR Support (Essential)
   • Manage HR filing processes, including quality control, tracking onboarding paperwork, and maintaining checklists for completeness.
   • Retrieve and distribute HR mail twice daily.
   • Schedule and maintain privacy rooms and respond to HR inquiries, routing them as necessary.
5. Data Management and Compliance (Essential)
   • Conduct audits of HRIS data, following up with supervisors on assignment end dates and ensuring necessary actions are taken.
   • Collaborate with Payroll on updates, including year-end communications for W-2 address changes.
   • Maintain and manage ORCA card distribution, inventory, and auditing processes.
6. Employee Survey Support (Essential)
   • Administer employee surveys, track responses, and follow up on completion.

This summary reflects the primary duties of the role and is not intended to be an exhaustive list of all responsibilities. For additional information on the job, please see the full job description.

Why Should You Apply?

• Our Culture: SHA offers a supportive, energetic workplace where collaboration and growth thrive. Our talented team has helped make us a nationally recognized leader in affordable housing and community development.
• Competitive Salary
• Comprehensive Benefits
  1. Medical, dental, and vision insurance
  2. Public Employees’ Retirement System (PERS)
  3. Generous paid leave and holidays
• Work-Life Balance
  1. Reasonable hours
  2. Opportunity for part-time remote work (dependent on the position)
• Professional Development
  1. On-the-job training and growth opportunities