New

Assistant, Student Success Center

San Jacinto College
remote work
United States, Texas, Pasadena
May 08, 2026
Assistant, Student Success Center - Central Campus PRIMARY FUNCTION: Provides administrative support for the Student Success Center and maintains a professional tutoring environment in the absence of the director. Essential Job Functions: Provides administrative support. Assists in delegating duties to part-time staff and maintains a professional tutoring environment in absence of the director, reporting any issues to them as needed. Answers phones and directs calls as needed. Assists logging students and resources in and out of systems. Provides information on services to students Maintains the departmental website and social media as directed. Creates, maintains, and tracks work schedule for all tutors and part-time staff. Prepares promotional materials for distribution to staff, faculty, and students. Prepares reports on Student Success Center operations as directed. Assists in planning and conducting tours, meetings, and events. Reports any technology or maintenance issues to the appropriate department. Maintains inventory of supplies and creates requisitions for orders and other department expenditures. Performs budget transfers. Conducts class and center presentations. Assists with Student Resource Fair to promote services to new students and faculty members. Additional Job Functions: Maintains a variety of records, files, and reports. Enters data into TutorTrac system. Schedules tutors and students in TutorTrac. Assign tutors to class visitations at the beginning of each semester. Conducts class visits as needed. Knowledge, Skills and Abilities: Ability to demonstrate the College values Working knowledge of instructional support requirements Excellent ability to interface with faculty and students Service-oriented Ability to maintain confidentiality and professionalism at all times Must have knowledge of learning assistance programs, operations and techniques; tutoring techniques; Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, OneNote, etc.); recordkeeping techniques; and college practices and procedures Ability to make group presentations Ability to multitask in a high-traffic environment Ability to learn new technology quickly Ability to communicate effectively orally and in writing Required Education: High school diploma or equivalent Preferred Education: Associate degree Required Experience: One year of administrative, clerical, or customer service experience and previous higher education experience Preferred Experience: One year of previous tutoring center experience Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements. Salary Grade: 106 Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule Requisition Number: req6287 Posting Close Date: 5/18/2026