Rooms Omni Care Internship (OCI)

Omni William Penn Hotel

Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we've welcomed movie stars, politicians, world leaders, professional athletes, and business icons-cementing our place as one of the city's most celebrated destinations.

At Omni William Penn, our associates are the heart of our success. We foster an All In culture where respect, gratitude, and empowerment are part of every day. Here, you'll find: A supportive environment with training and mentoring opportunities, Dedicated teammates who take pride in delivering exceptional service, and A workplace where your contributions truly make a difference. If you're a friendly, motivated individual with a passion for serving others, we invite you to bring your talents to our team. Discover the pride and excitement of working for a company known for its tradition of excellence.

Omni William Penn Hotel is excited to offer competitive wages, growth opportunities, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with Omni Hotels- apply today!

Hands on training opportunity in Front Office and Housekeeping for someone to learn various aspects of the hotel business. This position is a "utility player" who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided a summer internship opportunity that may result in acceptance into our LID (Leader in Development) program at the end of the summer season based upon performance.

Essential Functions & Responsibilities:

• To be thoroughly acquainted with all check-in/checkout policies and procedures.
• To be familiar with guest scenarios in front office and in BOH housekeeping.
• To be familiar with all technical equipment related to the Front Desk and Housekeeping
• To be familiar with all hotel facilities.
• Understanding and adherence to Selling Strategy
• To be familiar with general organization set-up.
• To be familiar with the inter-relationship between the different departments.
• Must be familiar with shift checklists and be able to run the desk in absence of the manager
• Managing/or participating on cross function teams
• Assisting with the Omni's long term vison and planning process
• Evaluate performance and develop plans for improvement
• Assessing all aspects of competitors brand and recommend strategies to compete more efficiently.
• Flexible in working various entry level service positions within the property
• Position will rotate between front office and housekeeping. Additional departments/roles may be added based on business needs.
• Attend to and anticipate guests' needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations leader.

Hotel Specific Essential Functions

• Must be familiar with Opera PMS, voice mail system, Avaya telephone systems
• Must complete 1 MOS Audit Per Day and Maintain Tracking Board.

Qualifications:

• Must be currently enrolled as a student with a focus in hospitality/tourism/ business
• Must have superior leadership abilities
• Strong communication and interpersonal skills
• Highly motivated to achieve goals and objectives
• Demonstrated analytical and critical thinking skills to solve complex problems
• Must be able to work effectively in a team environment and possess the ability to handle multiple tasks with ease.
• Must be detail and results orientated with proven track record of success.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.