Microsoft 365 Engineer

We are seeking a visionary and highly skilled **Microsoft 365 Engineer** to drive the secure and effective adoption of advanced AI capabilities within a leading financial institution. In this pivotal role, you will be instrumental in shaping the future of digital collaboration and information management. You will directly impact how employees interact with data and leverage intelligent tools, ensuring a seamless, secure, and highly productive environment. This is an exciting opportunity to lead critical initiatives, innovate solutions, and transform the digital landscape for a forward-thinking organization.

**What You'll Do:**

* Lead and execute engagements focused on preparing the digital environment for advanced AI integration, specifically across the Microsoft 365 ecosystem.

* Design, manage, and optimize a suite of productivity services, including online collaboration platforms, cloud storage, and email systems, to ensure readiness for next-generation AI tools.

* Conduct comprehensive assessments of identity, compliance, content architecture, and search indexing to identify and address readiness gaps; spearhead migrations, upgrades, integrations, and automation efforts to modernize digital environments.

* Map existing content landscapes and architect future-state information structures within cloud-based collaboration platforms, incorporating structured metadata, taxonomy, site hierarchy, and permission inheritance.

* Drive the planning and execution of content migrations from traditional file shares and legacy repositories into modern cloud storage solutions using automated tooling.

* Configure and fine-tune enterprise search capabilities, including schema extensions, managed properties, verticals, result sources, and indexing patterns, to ensure efficient information retrieval.

* Develop and implement robust governance frameworks, provisioning models, and operational standards tailored to diverse environments; facilitate client workshops, documentation, and enablement sessions for both technical and business teams.

* Develop automation scripts using advanced scripting languages and APIs for reporting, provisioning, and repeatable deployment patterns, enhancing operational efficiency.

* Produce detailed readiness deliverables, including assessment findings, identified risks, and a prioritized remediation roadmap for AI tool adoption.

* Provide expert guidance on identity management configurations, including authentication methods, conditional access policies, and tenant-level identity controls, to ensure seamless AI interoperability.

* Design and validate secure permission models, consent and application permission strategies, and identity governance practices to support access trimming and secure AI retrieval.

* Apply advanced API concepts, including service principles, delegated/application permissions, and API limitations, to support automation, reporting, and operational controls.

* Implement and maintain stringent security best practices across the digital workplace, including identity and access controls, to support secure AI usage.

* Implement and tune compliance controls, such as data loss prevention, sensitivity labels, and retention policies, ensuring alignment with AI retrieval behavior and access trimming.

* Conduct regular security and compliance assessments, documenting findings and providing actionable remediation recommendations to stakeholders.

* Provide advanced technical support and troubleshooting for digital workplace services supporting AI readiness, including online collaboration platforms, enterprise search, identity management, and compliance controls.

* Collaborate effectively with the IT support team to resolve escalated incidents and service requests efficiently.

* Develop and maintain comprehensive documentation for procedures, configurations, and troubleshooting steps.

* Stay abreast of the latest advancements in digital workplace and AI capabilities, as well as relevant best practices.

* Identify and champion opportunities for process improvements and automation to enhance efficiency and effectiveness.

* Actively participate in training and development activities to continuously enhance skills and knowledge.

**Must-Have Qualifications:**

* Bachelor's degree in Computer Science, Information Technology, or a related field.

* Minimum of 4+ years of experience delivering digital workplace modernization and cloud-based collaboration solutions, including direct client engagement/consulting or cross-functional stakeholder delivery.

* Deep hands-on experience designing and administering cloud-based collaboration platforms, including sites, libraries, metadata, taxonomy, permissions, and information architecture.

* Strong knowledge of identity management authentication flows, conditional access logic, consent and permission models, and identity governance.

* Proficiency with PowerShell scripting, PnP PowerShell, and enterprise automation patterns used for reporting, provisioning, and repeatable deployments.

* Working knowledge of compliance controls, including data loss prevention, sensitivity labeling, and retention policies.

* Experience with advanced API concepts, service principles, delegated/application permissions, and common API limitations.

* Excellent problem-solving and analytical skills.

* Strong communication skills with the ability to present architecture, findings, and recommendations to both technical and non-technical stakeholders.

* Ability to work independently and as part of a collaborative team.

* Detail-oriented with strong organizational skills.

**Nice-to-Have Qualifications:**

* Relevant certifications in digital workplace, security/compliance, identity, or cloud platforms (e.g., MS-102, SC-300/SC-400, AZ-104 or equivalent).

* Experience with advanced AI readiness/deployment and related training/certification.

* Additional relevant certifications.

* Experience configuring and optimizing enterprise search (schema, managed properties, verticals, result sources, and indexing patterns).

**Additional Information:**

* Occasional travel may be required.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-ES1