Employment Development Specialist I - DIF Grant

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Primary Duties

The requirements listed below are representative of the knowledge, skill, and abilities required. These duties and responsibilities will be rated on the Annual Performance Review.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct intakes, inventories, and assessments to establish employment goals
• Conduct job search and placement activities
• Provide job coaching and long-term support services
• Develop positive relationships with businesses, community agencies, other departments, and other vendors
• Provide general case management including detailed report writing
• Perform other duties as assigned

Additional Responsibilities

• Ensure that employees provide comprehensive and appropriate services to persons receiving services in conjunction with contract specifications and supervisory instructions. Identify, develop, and place individuals directly referred by DORS or DRS, CSB and school system into competitive employment within the designated time fame
• Establish, develop, and maintain business relationships with local community employers
• Establish, develop, and maintain effective relationships with diverse businesses, and complex state, local, and nonprofit entities toward the goal of effecting job placement
• Conduct a variety of job search and placement focused activities to include any one or a combination of: supplemental community resource referral, resume preparation, interview skill development and practice, job fair and employment opportunity identification, reasonable accommodation and assistive technology consultation, job-site and task analysis, situational assessment, travel training, employment follow-up and follow-along
• Conduct interest inventories, assessment interviews and job skills training for referred consumers to develop a targeted job search strategy and make appropriate job matches
• Actively engage in direct, one-to-one service delivery activities with consumers assigned
• Perform task and job site analysis on selected job sites to assure appropriate job matches
• Provide consultation and guidance to employers and business representatives to foster positive employer-consumer work relationships. Communicate with Site Directors and Rehabilitation Counselor regarding all job search activities
• Maintain up-to-date employee information as required for case files and funding sources.
• Complete in an accurate and timely manner all monthly billing reports, consumer reports and other supporting documentation
• Maintain case records according to CARF standards
  

Qualifications: Educations, Experience and Certifications

• A Bachelor's degree in Human Services, Marketing, Social Work, Psychology, Counseling, Rehabilitation Counseling or an Associate's degree plus two years of experience working with individuals with disabilities
• 1-2 years of volunteer, internship, or employment experience relevant to this position
• A strong interest in advocating for individuals with disabilities to gain and maintain employment, and achieve independence
• Job, internship, and/or volunteer development/placement experience
• Flexibility to work evenings and weekends
• Valid driver's license and/or access to reliable transportation when performing work related travel. Eligible drivers must have a good motor vehicle record (MVR).
• Proficiency in MS Office Suite software
  

Preferred Qualifications

• Experience working with individuals with disabilities strongly preferred (for candidates with bachelor's degrees)
• Bilingual English/Spanish speaking and familiarity with Hispanic/Latino culture, challenges, and preferences
• Experience in marketing/sales

Knowledge, Skills and Abilities

• Must be a well-organized, self-motivated and self-directed individual who is a team player
• Strong time management, prioritization, and organizational skills
• Excellent verbal/written communication skills, customer service, and interpersonal skills
• Ability to work independently and self-manage a schedule
• Ability to effectively communicate with people of all cultures/backgrounds
• Possess outstanding interpersonal communication and writing skills
• Must be able to handle confidential and delicate matters with diplomacy and be able to see the big picture as it relates to the overall development of an organization that strives for excellence

Supervision Received

The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws
• Adhere to all ServiceSource safety plans, policies, practices and standards
• Be aware of and follow all safety rules of your work site
• Report any unsafe conditions or accidents to your supervisor
• Practice standard precautions (formerly universal precautions) at-all-times. Participate in mandatory or available safety training

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information