Content Strategist III

This is an exciting opportunity to join a leading global technology company, where your work will directly shape how critical information is accessed and utilized by a vast employee base. This organization is at the forefront of innovation, committed to creating intelligent, scalable, and personalized experiences that empower its workforce in an AI-native environment. As a key member of the team, you will have a significant impact on optimizing internal communications and knowledge management, ensuring employees have the right information at the right time to drive success. We are seeking a dynamic Content Strategist to play a pivotal role in transforming how HR content is created, managed, and delivered. You will be instrumental in building and managing sophisticated content systems, defining overarching strategies, and ensuring content consistently delivers value at scale. This position offers the chance to humanize user journeys, optimize content for AI readiness, and directly contribute to the efficiency and effectiveness of a rapidly evolving workplace.

Responsibilities:

• Develop and implement comprehensive content strategies that align with organizational goals and user needs, including purposeful planning for timely content delivery and operational alignment across systems and teams.
• Structure, govern, and surface content across various platforms (e.g., CMS, AI assistants, HR documentation) to ensure consistency, accessibility, and scalability.
• Collaborate closely with subject matter experts to distill complex information into clear, concise, and engaging content for internal employee and HR audiences.
• Write and edit a diverse range of content types, ensuring accuracy, clarity, and adherence to established standards.
• Manage content directly within Knowledge Management Systems, producing articles and other content for internal display surfaces.
• Oversee the information architecture and navigation of internal content surfaces to enhance user experience.
• Create and maintain content standards, templates, and best practices to streamline content creation and management across various teams.
• Partner with cross-functional stakeholders (program SMEs, product, engineering, design, etc.) to align content initiatives with business priorities and user journeys.
• Optimize content for AI-readiness and reusability, enabling efficient self-service and measurable business results.
• Ensure all content is formatted, labeled, and organized to support machine learning, natural language processing, and generative AI use cases (e.g., chatbots, search, automated help).
• Leverage AI tools for automated content lifecycle management, monitoring, updating, and retiring content to ensure ongoing relevance and freshness at scale.

Must-Have Qualifications:

• Proven experience (4+ years) in content strategy, technical writing, or related editorial roles.
• Bachelor's degree in English, Communications, or equivalent practical experience.
• Demonstrated ability to translate complex technical information into clear, concise, and engaging content for diverse audiences.
• Extensive experience collaborating effectively with subject matter experts. * Familiarity with metadata, structured data, and taxonomies for AI optimization.
• Writing samples required.

Nice-to-Have Qualifications:

• Experience with benefits, compensation, health care, payroll, and related HR topics.
• Experience working with international partners across different time zones and cultures.
• Experience designing content systems for AI/ML applications (e.g., search, recommendation, conversational agents).

The target hiring compensation rate for this role is $94.03/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.