Senior Product Owner, LTL Express, Road North America

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Lancaster, TX

Division: Road US
Job Posting Title: Senior Product Owner, LTL Express, Road North America
Time Type: Full Time

Summary

The Senior Product Owner, LTL Express is responsible for the strategic development, operational alignment, and commercial growth of DSV's LTL Express product within the United States and Canada. This role defines the product vision, establishes operational standards, and ensures alignment with the global Road product strategy while supporting consistent service delivery across countries and markets.

The Senior Product Owner works closely with operations, commercial teams, and cross-functional stakeholders to develop scalable LTL express logistics solutions that support time-sensitive freight and evolving customer requirements. This role plays a key part in expanding DSV's LTL Express offering by driving product adoption, supporting sales initiatives, and developing operational frameworks that ensure consistent, efficient, and competitive service across the network

Duties & Responsibilities

Product Strategy & Development

• Own the development and strategic direction of the LTL Express product within the U.S. and regional market.
• Define and maintain product standards, operating procedures, and service expectations aligned with global Road product frameworks.
• Ensure operational consistency of the LTL Express product across the organization and alignment with corporate standards implemented in other countries.
• Develop and implement scalable LTL Express service concepts designed to support time-sensitive and specialized freight movements.
• Partner closely with Operations leadership to implement, scale, and continuously improve the LTL Express product offering across the network.
• Monitor product performance, service levels, transit reliability, and operational metrics to drive continuous improvement and product evolution.
• Support the development of standardized service offerings including expedited LTL services, time-definite deliveries, and specialized handling requirements.

Commercial Growth & Sales Support

• Partner with Sales and Commercial leadership to drive revenue growth within the LTL Express product segment.
• Support business development efforts by identifying and pursuing new LTL Express customer opportunities.
• Collaborate with commercial teams to develop customer-specific logistics solutions that leverage the LTL Express service offering.
• Participate in customer meetings, strategic account discussions, and solution design sessions to support complex logistics opportunities.
• Assist Sales teams with product positioning, value proposition development, and competitive differentiation within the LTL Express market.
• Provide subject matter expertise during RFPs, RFQs, and proposal development related to LTL Express services.
• Identify opportunities to expand LTL Express services through network enhancements, new service features, and operational efficiencies.

Market & Product Expansion

• Conduct market analysis and competitive benchmarking to identify growth opportunities within the LTL and express transportation sector.
• Support leadership with strategic recommendations to strengthen DSV's position in the LTL Express market.
• Assist in developing go-to-market strategies, product documentation, and internal training programs supporting the LTL Express product offering.
• Work cross-functionally with operations, IT, finance, and commercial teams to ensure successful product implementation and scalability.
• Provide guidance and training to internal teams to support consistent service delivery and product adoption.
• Support the development of operational best practices for LTL Express shipments including service design, operational workflows, and network coordination.
• Perform other duties and projects as assigned.

Education & Experience

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
• 5+ years of experience in transportation, logistics, freight brokerage, or supply chain operations.
• Experience working with LTL, express freight, or time-sensitive transportation services preferred.
• Experience developing or managing logistics products, services, or operational programs strongly preferred.
• Experience working across cross-functional teams including operations, sales, and product management.
• Experience working within global or multi-regional logistics organizations preferred.

Skills & Competencies

• Strong understanding of LTL transportation operations and express service models.
• Ability to define product standards and translate strategic objectives into scalable operational processes.
• Strong commercial awareness with the ability to support revenue growth through product development and customer engagement.
• Strong collaboration skills with the ability to work effectively across operations, commercial, and support functions.
• Strategic thinking with the ability to identify growth opportunities and develop scalable logistics solutions.
• Strong analytical and problem-solving skills with the ability to evaluate operational performance and recommend improvements.
• Excellent communication and stakeholder management skills.
• Ability to influence cross-functional teams without direct authority.
• Strong project management and organizational skills.
• Proficiency in Microsoft Office applications including Excel, PowerPoint, and data analysis tools.

Physical Demands

This role requires the ability to sit and work at a computer for extended periods of time. Occasional standing, walking, or movement within an office or operational facility may be required. The employee must be able to communicate effectively and perform tasks that involve repetitive hand and wrist movements associated with computer work. Occasional travel may be required to support regional alignment and operational initiatives.

Work Environment

Work is primarily performed in a professional office environment with collaboration across operations, product, and commercial teams. The role may occasionally require visits to operational or warehouse facilities to support product development initiatives or gain operational insight. Moderate noise levels consistent with a professional office or operational environment may be present.

For this position, the expected base pay range is $112,000 - $130,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. This position will be eligible for a performance-based bonus program.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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