Employee Relations Assistant

Department: UHC: LLUSM - Admin

Job Summary:The Employee Relations Assistant Sr is responsible for highly complex and sensitive administrative and departmental functions, assisting Loma Linda University Faculty Medical Group (LLUFMG) Employee Relations department and reporting to LLUFMG Employee Relations Director. Coordinates the maintenance of investigatory materials and response to departmental inquiries. Responsibilities include but are not limited to providing advanced level departmental administrative support, starting case files, monitoring complaint reporting system, coordinating appointments, maintaining calendars, telephones, records, minutes, correspondence, filing and faxing. Performs other duties as needed.

Education and Experience:Associate'sDegreeortwoyearsofcollegerequired.Experience in Human Resources and/or Employee Relationsmaybeconsideredin lieu of degree. Minimum five years of secretarial, clerical or administrative experience required, preferably in healthcare, academic, psychiatric and/or outpatient setting.

Knowledge and Skills: General knowledge of Human Resource and/or Employee Relations principles preferred. Knowledgeofmedicalterminologypreferred.Abletoread;writelegibly;speakinEnglish withprofessionalquality;usecomputer,printer,andsoftwareprogramsnecessarytothe position(e.g.,Word,Excel,Outlook,PowerPoint,andAccess).Excellentcommunication skills. Operate and troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; perform basic math functions; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Recognize faces, hear on the phone/in person/in the environment, and see or hear equipment indicators. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: None