Quality Control Manager

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Quality Control Manager is responsible for the overall implementation, direction, and coordination of the quality assurance program and quality control activities of their assigned contracts. Ensuring the inspection and verification of completed contracted work that meets the contractual requirements and established standards through personal performance or direction of subordinates. Preparation and completion of assigned reporting duties by internal and contractual requirements as well as administration of the inspection and reporting database that will be used on the contract site.

What You Will Do

• Coordinate between project management and quality personnel to implement the quality assurance program through training, documentation, reporting, and inspections.
• Implement and coordinate inspection procedures, checklists, and schedules; direct inspection and testing staff to ensure continuous improvement and high-quality standards.
• Manage the CMMS for documenting inspection results, work orders, and reporting; train staff on proper use and report system issues promptly.
• Prepare contract deliverables, including the Quality Control Plan, QC reports, inspection data, and sustainability documents.
• Analyze inspection results for trends, safety concerns, and adherence to quality standards; communicate findings and release reports per contract and Didlake procedures.
• Participate in sustainability initiatives to meet contract requirements and maintain CIMs/CIMs-GB certification.
• Plan and conduct training on equipment, quality standards, SOPs, and the quality assurance program; support SOP implementation and revisions.
• Schedule and document subcontractor inspections in CMMS; report results to project leadership and subcontractors.
• Maintain customer relationships and provide inspection data/reports as required.
• Supervise, interview, and support quality control staff; promote teamwork, professionalism, and adherence to Didlake policy.
• Support safety by observing and reporting unsafe behaviors; serve as a liaison for safety, sustainability, and training as needed.
• Complete and maintain all Didlake-required training.