FINANCIAL AID ADVISOR

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

The Office of Student Financial Aid ( OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.

Monday - Friday, 8:00am - 5:00pm. Some evening or weekend hours may be needed. Some travel needed.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Bachelor's degree in a related field or equivalent

Prior experience working in Student Financial Aid preferred

Advise students and parents regarding federal, state and institutional student financial aid, and assist with related student financial aid application processes. Determine eligibility for and revise student financial aid awards according to established guidelines and policies. Remain current regarding federal, state and institutional student financial aid regulations, policies and procedures. Assist the Assistant Director for Federal Work Study Program Management with administering the America Reads and Counts tutoring program.

Acute attention to detail and deadlines
Strong organizational skills
Ability to multitask with high levels of accuracy
Strong customer service skills
Excellent oral and written communication skills- Above average computer skills
Serve various student and parent populations
Strong computer and technology skills

Climb Stairs
Lift up to 30 pounds or more
Sitting for extended periods of time doing computer work.
Some evening and weekend work
Some travel involved for outreach events off campus.
Driving.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after; Provide assistance to students, families, and colleagues in completing financial aid application processes; Maintain a working knowledge of relevant student information and financial aid processing systems; Maintain privacy and confidentiality of student and family data and information; Maintain security of student records and related information.

Collaborate with other employees on office committees regarding policy, procedures, and training opportunities; Participate in approved professional development activities in coordination with supervisor; Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally; Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed.

Process and work numerous and complex reports. These reports expect one to interpret the necessary action needed and that they are completed in a timely manner.
Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters. Under the supervision of the Assistant Director for Federal Work-Study Program Management, assist with administering the America Reads and Counts tutoring program. Serve as backup to the Assistant Director for all FWS procedures including payroll, human resources, reporting and communication. Review and process timesheets for off-campus FWS employees.
Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures.

Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies. Assist with office reception duties, as needed; Perform other duties as assigned, which may include working in other areas of the office, as needed.