Clinical Review Coordinator

Amerita

The Clinical Review Coordinator will support the new referral process / patient onboarding experience by assisting the Clinical Review team in gathering and obtaining missing information needed to initiate care. The Clinical Review Coordinator is a specialist intake role, which will enhance the speed and efficiency in time from receipt of referral to initiation of infusion care. This role reports to the Manager of Operations-Clinical.

This is a remote position

Shift: Monday-Friday 8:30am-5:30pm

Will work in List L (Clinical Review) to collect needed information for start of care.
• Reviews referral documents and updates information in the patient's demographics.
• After initial clinical review, coordinates with pharmacists to obtain / gather missing information needed to initiate care. Information sources may include sales, referral sources, EMR/online portals, and verbal communications.
• Works closely with sales partners to ensure completeness of submitted referral information.
• Updates pharmacy team of successful provision of missing information.
• Escalates issues to expedite dispense as necessary.

• High School Diploma/GED.
• State pharmacy technician licensure and PTCB certified technician credentials (CPhT, CPhT-Adv, or CSPT)
• Required 3+ years pharmacy intake/onboarding experience
• CPR+ software experience highly preferred
• Excellent interpersonal skills, able to work with all levels of management and staff, good working knowledge of pharmacy terminology and process.
• Ability to multitask in a demanding environment.
• Excellent organizational skills and mindfulness to detail.

• This position can be WFH after proper training and clearance from manager. Occasional branch attendance may be required.
• This position requires a significant amount of computer time, including keyboard entry and viewing text on a standard computer monitor.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee is frequently required to walk and use hands to finger, handle or feel.
• Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.