OpenText Content Server Administrator

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.

We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.

Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Estimated annual base pay: $78,000(minimum) - $102,000(midpoint) - $125,000(maximum)

All Levels are eligible for the benefits below:

• All members included in annual cash bonus opportunity.
• 401(k) match (4.5%)
• Annual Woodward stock contribution (5%)
• Tuition reimbursement and Training/Professional Development opportunities for all members
• 12 paid holidays, including floating holidays.
• Industry leading medical, dental, and vision Insurance upon date of hire
• Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
• Paid parental leave.
• Adoption Assistance
• Employee Assistance Program, including mental health benefits.
• Member Life & AD&D / Long Term Disability / Member Optional Life
• Member referral bonus
• Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
• Voluntary benefits, including:
  • Home / Auto Insurance discounts
  • Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

The OpenText Content Administrator plays a critical role in managing, maintaining, optimizing, and expanding of the use of the OpenText Content Server environment. This role collaborates with others to drive the development and execution of our content management strategy, including:

• Planning and execution of document conversions and migrations to ensure seamless transfer of data to ensure migrated content is secure, accessible, and compliant with organizational policies.
• Collaborating with cross-functional teams to enhance document management capabilities, integrating OpenText Content Server with other platforms, and ensuring the implementation of reliable backup, restoration, and disaster recovery processes.

Key Responsibilities:

• System Lifecycle Management: Independently manage system OpenText upgrades and environment refreshes; troubleshoot installation issues and optimize configurations. Configure, install, and maintain OpenText Content Server and related modules. Take ownership of application updates, patches, and upgrades to ensure optimal performance and security. Identify inefficiencies in application workflows and recommend improvements.
• Performance and Reliability Engineering: Analyze performance metrics to identify trends; implement tuning recommendations and validate improvements. Monitor system performance, troubleshoot issues, optimize SQL database queries for efficiency, and maintain database health.
• Security and Compliance Administration: Manage user roles and permissions for large teams, ensuring security and proper access control. Configure and manage user roles, access controls, and permissions to ensure application (e.g. SAP, Windchill, Workday, etc.) security.
• Content Migration Tools and Techniques: Experience with tools like OpenText Migration Center, Content Server REST API, or other migration utilities for exporting and importing data.
• Metadata Mapping and Transformation: Ability to map metadata fields between source and target systems, ensuring data integrity and compatibility.
• Workflow and Permissions Management: Knowledge of setting up workflows, managing user permissions, and ensuring proper governance during and after migrations.
• Scripting and Automation: Proficiency in scripting languages (e.g., PowerShell, Python, or SQL) to automate repetitive tasks or customize migration processes.
• Problem Solving and Root Cause Analysis: Capability to troubleshoot more complex issues during migrations, such as failed imports, mismatched metadata, or corrupted files.
• Additional responsibilities include: Day-to-day administration, performance tuning, system monitoring, and ensuring the overall functionality of the content management platform.

Key Skills:

• Proficient knowledge of OpenText Extended ECM (xECM) administration, OpenText Archive Center, including workflows and configuration. Ability to create and optimize workflows to align with business processes.
• Experience with data migration processes, tools, and validation techniques.
• Strong understanding of enterprise content management principles and best practices.
• Knowledge of API integration and scripting languages (e.g., REST API, Java, or Python) and experience with integrations between OpenText and other enterprise systems.
• Familiarity with information governance and knowledge of compliance standards (e.g., GDPR, HIPAA, ITAR) and their impact on content management.
• Project management skills to handle multiple tasks and deadlines.
• Strong understanding of database management and querying using SQL.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Intermediate knowledge of IT infrastructure (e.g., servers, networks, and storage).
• Ability to work independently and collaborate with cross-functional teams.

Successful candidates typically have:

• Bachelor's Degree in Computer Science, Information Systems, or related discipline is preferred.
• OpenText Content Server Administrator Certification
• 2-5 years of experience in OpenText Content Server administration or equivalent ECM platforms.
• Hands-on experience with OpenText modules like Records Management, Extended ECM, or Archiving.
• Prior experience with OpenText InfoArchive is a bonus.

Application window is anticipated to close 7 days from original posting date.

This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).

Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.

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