Sr Supply Chain Operations Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Own execution across one or more aspects of network supply chain operations, ensuring integrated performance across planning, inbound logistics, warehousing, staging/kitting, fulfillment, critical spares readiness, returns, repair/refurbishment, redeployment, and disposition of network equipment.
• Provide senior operational ownership of third-party logistics, repair, and disposition partners; govern performance at external facilities, drive SLA adherence, and resolve execution gaps across forward and reverse operations.
• Independently lead resolution of complex, cross-functional operational issues and escalations impacting network readiness, inventory accuracy, cycle time, cost, or service risk; drive root-cause analysis and corrective/preventive actions.
• Drive continuous improvement across processes, vendor performance, and cost outcomes; lead implementation and stabilization of new or enhanced systems and tools (e.g., WMS/ERP integrations, asset tracking, performance analytics) that improve visibility and control.
• Develop and present operational insights, risks, and improvement outcomes to senior leadership; translate performance data into clear recommendations supporting network and supply chain decisions.
• Lead and support short- and long-term initiatives including special projects, onboarding of new suppliers or capabilities, and forward/reverse supply chain transformation efforts aligned to evolving network demand.

Education and Work Experience:

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required). Acceptable areas of study include Business, Supply Chain, Engineering, Industrial Management or related field
• Master's/Advanced Degree Business, Supply Chain, or Related Field (Preferred)
• 7-10 years - Managing supply chain operations including planning, materials management, and logistics in a large organization
• 4-7 years - Experience in vendor and third-party logistics management, including negotiation and strategic partnership development
• 4-7 years - Utilizing data analytics tools for supply chain optimization and presenting insights to executive leadership

Knowledge, Skills and Abilities:

• Vendor Management- Expertise in managing and coordinating with external suppliers and vendors to ensure timely delivery and quality of services. (Required)
• Strategic Thinking- Ability to analyze current operations, identify strategic opportunities, and implement plans to achieve business objectives. (Required)
• Supply Chain Management- Comprehensive knowledge of supply chain processes including planning, procurement, and logistics to optimize operations. (Required)
• Data Analysis- Proficiency in analyzing supply chain data to drive decisions and improve operational efficiencies. (Required)
• Project Management- Strong project management skills to oversee supply chain projects from conception to implementation. (Required)
• Negotiation- Strong negotiation skills to effectively deal with vendors and suppliers to secure favorable terms. (Required)
• Microsoft Excel- Advanced proficiency in Microsoft Excel for data analysis, reporting, and visualization. (Required)
• Leadership- Strong leadership skills to manage and inspire the supply chain team to achieve business goals. (Required)
• Problem Solving Ability to identify problems, analyze underlying factors and propose solutions in a timely and effective manner. (Required)
• Change Management- Experience in managing change, including the ability to lead a team through changes in business processes and technologies.

Licenses and Certifications:

• Certified Supply Chain Professional (CSCP) Certification from APICS that demonstrates knowledge in supply chain management and the ability to effectively streamline operations. (Preferred)
• Supply Chain Management (CPIM) This certification from APICS shows expertise in production and inventory management, crucial for optimizing supply chain efficiency. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Arlington, TX Compensation Range: $93,400 - $126,400

Frisco, TX Compensation Range: $98,100 - $132,700

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.