Loss Mitigation Specialist - Dallas Regional Office

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

The Loss Mitigation Specialist serves as a corporate resource for managing property damage claims while proactively reducing claim frequency, severity, and total loss cost across stabilized assets and active construction projects. This role supports claim execution and recovery while operating upstream to identify risk conditions, coordinate corrective actions, and drive mitigation efforts that prevent repeat losses.

ESSENTIAL FUNCTIONS:

1. Serve as a corporate contact for property damage loss claims and loss mitigation activities.
2. Receive property loss notifications, initiate claim files, and coordinate early response actions to limit escalation and secondary damage.
3. Communicate with site staff to obtain detailed loss information and identify contributing risk conditions.
4. Assist site staff with coordination of vendors for initial cleanup, stabilization, and preventive mitigation actions.
5. Identify recurring loss drivers and support implementation of standardized mitigation practices across the portfolio.
6. Coordinate and retain third-party experts such as structural engineers, industrial hygienists, restoration consultants, and architects as needed.
7. Interface with insurance adjusters on moderate and high-value losses and support documentation, scoping, and recovery efforts.
8. Obtain bids, validate scopes, and support adjuster approvals for restoration and mitigation work.
9. Conduct occasional site visits to large or repeat loss locations to resolve claim issues, evaluate risk conditions, and verify mitigation actions (approximately 15% travel).
10. Track claim and incident data, identify trends, and generate reports for leadership, including weekly summaries and mitigation recommendations.
11. Support prioritization of maintenance, capital, and construction investments based on loss history and risk exposure.
12. Other duties as assigned.

QUALIFICATIONS:

• Associate or Bachelor's degree in Construction Management, Building Science, Risk Management, or a related field
• 2-5 years of experience in property operations, maintenance, construction, insurance support, or loss prevention.
• Experience in multifamily residential properties and/or active construction environments.
• Working knowledge of multifamily building systems and common property damage loss drivers.
• Ability to identify risk conditions, analyze incidents or claims data, and recommend corrective actions.
• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities
• Ability to work independently and coordinate across departments and vendors.
• Valid driver's license with the ability to travel regularly between properties.
• Experience with property damage claims, mitigation efforts, or claims systems
• IICRC certifications in fire, smoke, water, and mold restoration a plus.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.

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