Repair Representative

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Video: What We Do

Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Eligibility for individual benefit plans may vary based on employment status.

Repair Representative

The Repair Representative plays a key role in the supply chain of Chromalloy Material Solutions by effectively managing the process of aircraft engine piece part component repair.

Key Responsibilities:

• Generate repair orders within one business day of receiving a repair request
• Maintain at least weekly interaction with repair vendors to maintain constant status on repair quotes, shipping dates, and status of work in process
• Establish excellent relationships with vendors to facilitate prioritization and cost management / reductions
• Interact with internal departments such as product line, sales, programs, and demand planning to manage multiple priorities and provide status to internal customers
• Work with finance and vendors to quickly identify and rectify invoicing errors
• Maintain all relevant data in Quantum to show current and accurate status and cost of repair orders
• Work with warehouse personnel to resolve in a timely manner any issues with shipping / receiving and discrepancies on repair orders
• Generate and use reports and BI tools to track and manage open orders

Qualifications:

• Ability to work in a fast paced environment
• Must have 3+ years of experience in aviation, preferably in a vendor management role
• Knowledge of aviation ERP systems, preferably Quantum
• Proficiency in a Windows operating environment, including email and Microsoft Office software, with experience in data entry
• Strong interpersonal skills and decision-making abilities
• Effective and professional communication and organization skills

• Ability to work independently as and as part of a team environment
• Ability to understand and interpret repair catalogs

Preferred Qualifications:

• Experience with engine Instructions for Continued Airworthiness such as: shop manuals, IPCs, SBs and Ads
• Prior engine shop or component repair experience
• Bachelors degree and/or A&P license
• Prior experience with Quantum

If this position requires access to export-controlled technology and technical data, as defined in the Export Administration Regulations and or the International Traffic in Arms Regulations, any offer of employment is contingent upon Chromalloy's determination, in its sole discretion, if any additional authorization for the employee to access such technology is required and obtainable in a manner that meets its immediate business needs prior to beginning work.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

Chromalloy is an equal opportunity employer - vets/disabled.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/