Intelligence Analyst III

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst III will support the analytical needs of a major client engagement. The Analyst will work directly with their Manager and the EIS team to produce analysis that addresses client-specific requirements. The Analyst will be available to travel to client locations as needed. Occasional evening and weekend work may be required on a case-by-case basis.

This role is based at the Crisis24 Annapolis, MD office or remote.

What You Will Work On

In coordination with Crisis24 EIS Managers, and in accordance with appropriate guidance: actively monitors open-source media, third-party subscription services, and other sources in real time for issues that could affect business operations and personnel; open-source intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision makers; develops client-specific intelligence products including, but not limited to: Travel Threat Assessments, Location Threat Assessments (Neighborhood-, City-, or Country-level), Site Threat Assessments, Event Threat Assessments, Requests for Intelligence, Daily Incident Assessments or Intelligence Products, Threat Forecasting, Scenario Forecasting, Social Media Monitoring, Online Exposure Assessments; liaise with the client to better understand their requirements and concerns, and understand the client's operational footprint; manages client expectations by understanding the EIS team's product offerings and limitations; Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts; supports manager in tracking metrics around production; and assists in managing emergency incidents by using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures.

What You Will Bring

• Bachelor's degree required. Master's degree or equivalent experience is preferred.
• 3 to 5 years of experience in intelligence analysis, threat assessment, incident response, or a related field required
• Excellent research skills and the ability to mentor analysts in how to research and evaluate sources.
• Exceptional analytic writing skills and the ability to mentor other analysts in analytic writing.
• Excellent verbal briefing skills and the ability to mentor other analysts in verbal briefing.
• Ability to mentor other analysts in analytic skills.
• Subject matter expertise in a location, security-related topic, or analytic process is a bonus.
• Foreign language and travel experience required.
• Customer service experience required; ability to support complex engagements a plus.
• Experience overseeing other analysts' work is a plus.
• Experience leading projects with several other analysts.
• Effective problem-solving skills.
• Fast learner and ability to multitask.
• Ability to organize and prioritize work with little supervision.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint. Knowledge of Google Earth and Maps.

Important Note About This Position

This position focuses on geopolitical risk, global threat intelligence, and monitoring events that could disrupt client operations, including political, economic, social, and security factors, as well as natural events such as severe weather and other disasters. The role emphasizes qualitative research, investigative analysis, and intelligence reporting rather than technical, IT, cybersecurity, data analytics, or business intelligence functions. Potential applicants with primary experience in technical or data-centric fields should carefully consider whether this role aligns with their background.

Note:

* Flexible hours and workdays are required to meet Crisis24's core 24/7 mission.

* Required to be available to travel to client locations as needed.

* Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.