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Senior Application Analyst

The University of Texas at Austin
retirement plan
United States, Texas, Austin
101 East 27th Street (Show on map)
Feb 06, 2026
Job Posting Title: Senior Application Analyst ---- Hiring Department: University Development Office ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Feb 09, 2026 ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes About The University of Texas at Austin What starts here changes the world. The University of Texas at Austin, founded in 1883, ranks among the best universities in the world. With 76 programs ranked in the top 10, UT Austin is the #1 public university in Texas and the #7 public university in the nation. Like the state it calls home, The University of Texas at Austin is a bold, ambitious leader supporting more than 55,000 students, 4,750 faculty, 15,000 staff and top national programs across 18 colleges and schools. Amid the backdrop of Austin, Texas, a city recognized for its creative and entrepreneurial spirit, the University provides a place to explore countless opportunities for tomorrow's artists, scientists, athletes, doctors, entrepreneurs and engineers. Learn more about UT's mission and values and leadership. Why Join Texas Development? The University of Texas at Austin is a thriving hub of learning and discovery that anchors our city and enables excellence and innovation on the highest level. And it's only possible because generous supporters believe in the power and promise of our state's flagship university to change the world. With more than $6 billion raised in the What Starts Here campaign, Texas Development is quickly becoming one of the best fundraising programs in public higher education. Texas Development is a dynamic community of 500+ fundraising professionals across the Forty Acres. We strive to reach the highest levels of achievement and success in all that we do by creating meaningful and powerful experiences for our donors. Follow your passion, grow your career and help us change the world. Benefits The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services. Texas Development supports growth by offering professional development opportunities that help every team member accomplish their goals, enrich their skillset and deepen their engagement with UT. Purpose Reporting to the Senior Information Technology Manager, Advancement Data Operations (ADO), the Senior Application Analyst will join ADO's growing Application Development team to help drive the design and configuration of Texas Development's new Salesforce-based CRM. This role will serve as an ADO resource handling configuration and customization tasks common with the Salesforce platform. The Senior Application Analyst will serve a key role in the University Development Office's ongoing Affinquest Advancement RM (Salesforce) implementation and will be an important support role in the future state tasked with providing business analysis, technical design assistance, and system configuration supporting the efforts of the Advancement Data Operations Salesforce team. Responsibilities Manage small to medium-scale projects assuming full technical responsibility and leadership. Review, prioritize, and contribute to the resolution of outstanding configuration decisions as identified by project leads. Analyze and interpret user requirements, user stories, use cases, and system architecture documentation. Perform complex systems analysis, report development, and configuration tasks. Assist with technical design and data modeling by eliciting user requirements, documenting user stories, and communicating with both internal and external subject matter experts and data stewards. Support ongoing design, configuration, and testing activities including performing routine Salesforce business analyst and administrative functions such as modification of page layouts and list views, generation of reports and dashboards, creation of new objects and fields, and other standard Salesforce analyst, administrative, and support tasks. In partnership with the Salesforce Administrator and Architect, manage and enhance the security model, including requests for new and modified permission sets, permission set groups, public groups, and sharing rules while maintaining alignment with the overall organizational security policies and best practices. Identify opportunities to create and enhance business process automations by designing and developing flows, approval processes, and other notifications. Solve business problems by soliciting requirements, interpreting client requests, and proposing solutions that are appropriate in the broader context of departmental/university procedures, goals, and automated systems technology. Participate in design and testing activities for the purpose of business unit acceptance and package deployment. Establish testing procedures for solutions and reports to support business analysis and statutory reporting requirements. Develop and maintain detailed documentation of business processes, workflows, configurations, and procedures essential to the continued support and maintenance of all components of the Salesforce solution, for both platform users and internal technical audiences. Advocate for strong data quality standards through the comprehensive review and validation of data being imported/exported from the system. Perform data analysis needed to support technical and business needs. Other duties as assigned. Required Qualifications Salesforce Administrator or Salesforce Business Analyst certification. Three or more years of professional experience as a Salesforce Administrator, Business Analyst, or serving in a Salesforce administration capacity. Can collaborate with individuals with varying skills and from different parts and levels within a complex organization. Able to manage expectations, prioritize work, and partner with functional and technical stakeholders to achieve project goals and business needs. Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies. Ability to triage, synthesize, and clarify requirements for technical staff. Able to organize complex tasks into manageable and measurable work. Can communicate complex technical solutions to non-technical team members. Excellent written, verbal, and visual communication skills and a demonstrated understanding of appropriate levels of communication. Self-directed and dedicated to working as a member of a collaborative team with excellent problem-solving skills. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Five or more years of Salesforce administration or business analysis experience. Demonstrated understanding of the core Salesforce platform (Sales Cloud, Service Cloud) with functional knowledge of one or more additional products, such as Experience Cloud, Data 360, or Agentforce. Experience integrating Salesforce with third party solutions or supporting highly integrated Salesforce solutions, including AppExchange apps and external APIs. Familiarity with fundraising and development terminology and related business processes. Bachelor's degree or higher. Salary Range $87,000+ depending on qualifications Working Conditions Works in standard office conditions, in a shared office environment, with repetitive use of a keyboard at a workstation Monday through Friday, 8:00 AM - 5:00 PM on-site work is the standard expectation for this position May require additional hours during peak periods and special events. Regular and consistent attendance is required in this job. Must be eligible to work in the United States on a full-time basis for any employer without sponsorship. This position is based in Austin, Texas. Required Materials Application must be submitted Resume/CV Letter of interest Three work references with contact information; at least one reference should be from a supervisor Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.