Assistant Recreation Manager

Join the team at The Grove Resort & Water Park Orlando, where every day is an adventure! Located just six miles from Walt Disney World Theme Parks, we offer employees the chance to be part of a dynamic, exciting workplace that delights guests from all over the world. With 787 condo-style rooms, daily transportation to Orlando's top attractions, and complimentary access to the award-winning Surfari Water Park, our resort is the ultimate destination for family fun and relaxation. We also feature 6,000 square feet of meeting space, serene activities at Lake Austin Pier, and a variety of dining options, including Valencia Restaurant, Longboard Restaurant, and Alfresco Market.

Our latest addition, The Terraces at The Grove, brings a modern, adult-centric retreat to our resort. Overlooking Lake Austin, this exclusive property boasts 160 rooms, a private pool with cabanas, a poolside bar (DYVE), a fire pitting area, a gym, and BYTE, a grab-and-go market. Employees at The Grove enjoy working in a collaborative environment where they help create unforgettable memories for our guests while taking advantage of career growth opportunities in the heart of Orlando's vibrant hospitality industry. If you're ready to work in an inspiring, energetic setting with an amazing team, we'd love to hear from you! Join us and make every day extraordinary!

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Join our dynamic Recreation TEAM and take a leadership role in enhancing our guests' leisure experience! As an Assistant Recreation Manager, you will oversee all aspects of the Recreation Department, including the Activities Center, daily events, Pool Attendants, Lifeguards, Lake Austin Pier, and Water Park. We value safety, exceptional guest service, and professional team leadership, ensuring our guests have an unforgettable and enjoyable experience. If you are a dedicated leader who thrives in a fast-paced, outdoor environment, we want you on our team!

Essential Job Functions:

• Supervise and support daily recreation operations, ensuring seamless execution of activities and guest experiences.
• Lead and develop a high-performing recreation team, providing coaching, mentoring, and performance evaluations.
• Schedule and manage team members, ensuring appropriate staffing levels for water park, pool, lake, and recreation activities.
• Monitor and enforce safety policies across all recreation areas, including pools, lazy rivers, water slides, and the pier.
• Respond to emergency situations as a first responder and assist in ensuring guest and employee safety.
• Ensure cleanliness and maintenance of all recreation areas, including cabanas, towel stations, and event spaces.
• Plan, organize, and oversee guest activities, including themed events, group activities, and recreational programs.
• Work closely with outside vendors for water sports, scuba, and other recreational offerings.
• Monitor inventory and order supplies, ensuring the team has necessary equipment, tools, and uniforms.
• Engage with guests to ensure satisfaction, proactively addressing concerns and providing information about the resort and surrounding area.
• Lead by example by delivering best-in-class service and creating memorable experiences for guests.

Hotel Specific:

• Working both indoors and outdoors. Outside in all weather conditions, including inclement weather.
• Work in multiple areas across the properties

Physical Demands:

• Ability to lift, carry, push or pull 50 lbs
• Primarily standing for majority of shift

Qualifications:

Education:

• High school diploma or equivalent required; college degree in Hospitality, Recreation, or a related field preferred.

Experience:

• Previous hotel or resort experience preferred, with at least one year in a supervisory recreation or guest service role.
• CPR, First Aid, and Lifeguard certification preferred (or willingness to obtain).
• Ability to work in both indoor and outdoor environments, including exposure to varying weather conditions.
• Strong leadership, communication, and organizational skills with a passion for hospitality and guest satisfaction.
• Ability to lift, carry, push, or pull up to 50 lbs and stand for extended periods.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans