Director, Patient Accounts

University Physicians

#upjobs

Manage the operational, financial, and personnel activities of University Physicians (UP) Patient Accounts Department.

- Achieve established performance targets by actively engaging multiple disciplines/departments/staff; confer with physicians and other department managers to resolve operational problems; act as liaison between the UP Patient Accounts and physicians, hospital counterparts, the public and private third-party reimbursement agencies; appropriately manage people, relationships/processes in order to maximize results as well as engage internal and external stakeholders; promotes collaboration, teamwork and champions service excellence.
- Coordinate financial reporting activities with other financial departments such as General Accounting, Compliance and Hospital; maintain current knowledge of third-party payors regulations and initiate corrective actions for UP to be in compliance for participation in Federal and State programs.
- Develop strategies for long range access planning/management addressing changes in reimbursement and clinical environments in collaboration with internal and external organizations.
- Direct activities, track and identify trends related to department functions which include billing, credit and collections, cashiers, cash control, data entry, data control, and insurance; representation of UP in court actions as it relates to collecting patient accounts; maximize cash collections and timely receipts for all patient services rendered; resolution of extremely complex and exceptional patient accounting problems; ensure billing and collection policies and procedures consistent with Federal and State laws.
- Direct and monitor departmental operations and objectives to ensure the most cost-effective services are being provided; identify areas for improvement and oversee quality improvement initiatives; develop and implement departmental policies and procedures consistent with UP policy and procedures.
- Interview, select, train, counsel, and evaluate staff in the UP-Patient Accounts Department; monitor trends to ensure sufficient staffing to provide appropriate levels of service to patients; ensure compliance with policies, procedures and rules/regulations (organizational, State and Federal).
- Prepare annual budget and monitor revenue/expenditures during the year; achieve departmental and organizational goals; ensure optimal outcomes for department; develop and monitor workload standards/staff productivity.

Monday - Friday
8:00 a.m. - 5:00 p.m.

A Bachelor's degree in Accounting, Finance, Public Policy, or Computer Science with a concentration in accounting or related studies, or an equivalent degree with strong accounting and computer science components is necessary.
Four years of management experience in patient accounts or an equivalent position with a hospital or other health care delivery organization is necessary.

Salary Range: $100,000 - $150,000 annually
Grade: PAT - 013
University Title: DIR PAT ACCTS
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide a Cover Letter and Resume.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.