Warranty & Inventory Specialist

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Warranty & Inventory Specialist works directly with the Warranty Administrator, manufacturers, and distributor representatives to submit and process warranty claims for all location's assets. Will be involved in most aspects of the Corporate Parts Department including but not limited to, new material set up, pricing updates, updates to purchase info records, random audits, and year end inventory. Will be responsible in the accumulation and assembly of information required to produce reports needed for the month end reporting.

Responsibilities of Position:

• Responsible for all phases of warranty including claim creation, submission, check/credit reconciliation and month end reporting for all district assets
• Return parts to vendors that have been sent in via inter-company from other Rumpke locations for warranty consideration
• Communicate recall information to necessary parties in a timely manner
• Assist in managing material master in SAP application including but not limited to, material creation, purchase info record creation and changes, cleanup projects, and internal user support
• Perform random inventories and cycle counts as required
• Provide internal customer support including but not limited to warranty, inventory, invoicing issues, credits, price change updates and parts room assistance
• Pick up and deliver parts from internal locations and external vendors
• Perform routine housekeeping duties in the warehouse and work area
• Assist with slow moving inventory for all locations
• Provide back up for Driver(s) and other Department team members as needed
• Return parts and cores according to policy and procedure and track credits
• Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Excellent time management and organizational skills with attention to detail
• Self-motivated; capable of working independently
• Ability to work well under pressure, take initiative, and be flexible and cooperative
• Excellent written and verbal communications skills to be able to communicate effectively and professionally with internal and external customers

Experience & Knowledge Needed for Position:

• Basic knowledge of vehicle parts, maintenance, and repair
• General knowledge of office functions
• Minimum 2-4 years' experience in waste industry, vehicle parts or equipment supply required
• Must be able to operate a Forklift and obtain certification within 90 days in this position
• Computer proficiency in Windows, and Microsoft applications; Outlook, Teams, and SAP experience is a plus

Physical Requirements in a Regular Workday:

• Occasionally lifting/carrying/pushing/pulling a max of 50 lbs
• Rarely lifting/carrying/pushing/pulling a max of 75 lbs
• Frequently working outside, in wet/humid conditions
• Continuously working in changing temperatures
• Frequently working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently stooping/kneeling/crouching/crawling
• Rarely climbing and/or balancing
• Continuously sitting/standing
• Frequently walking

Additional Working Conditions/Aspects:

• Possible exposure to high traffic conditions and/or tight driving areas
• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver's license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.