Visit Program Assistant
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information:
https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
| Vacancy Open to |
All Candidates |
| Employment Type |
Permanent - Full-time |
| If time-limited, note appointment end date |
|
| Hours per week |
40 |
| Months per year |
12 |
| Position Number |
000930 |
| NC Salary Grade Equivalency |
NC01 |
| Classification Title |
Administrative Support Associate - Contributing |
| Working Title |
Visit Program Assistant |
| Salary Range |
$35,540 - $36,894 |
| Anticipate Hiring Range |
$35,540 - $35,540 |
| FLSA Status |
Non Exempt |
| Division |
Academic Affairs |
| Department |
Enrollment Management (Adm) |
| Work Unit |
Undergraduate Admissions |
| Work Schedule |
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
|
| Primary Purpose of Position |
The Visit Team Assistant supports a high-volume front-line team responsible for welcoming prospective students and families at the Gage Undergraduate Admissions Center. The assistant greets guests at our front desk and performs a variety of administrative functions including maintaining inventory, purchasing materials, reporting maintenance needs, updating calendars, preparing documents/reports and other general support as needed. |
| Minimum Education/Experience |
Required Minimum Qualifications:
Graduation from high school; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through
EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
- The Visit Team Assistant supports a high-volume front-line team responsible for welcoming prospective students and families at the Gage Undergraduate Admissions Center.
- The assistant greets guests at our front desk and performs a variety of administrative functions including maintaining inventory, purchasing materials, reporting maintenance needs, updating calendars, preparing documents/reports and other general support as needed.
- Serve as the Front Desk receptionist for the Gage Undergraduate Admissions Center which serves over 28,000 guests per year.
- Ensure the admissions center has the materials necessary to operate daily, conducting regular inventory of materials, ordering and restocking as needed.
- Update Google Calendar to reserve rooms for tours and events.
|
| Other Work Responsibilities |
- Provide a friendly welcome connecting guests with appropriate people and/or campus resources.
- Submit maintenance requests for the Gage Undergraduate Admissions Center through university reporting systems and follow up with appropriate parties.
- Utilize office technology to communicate information efficiently, especially the Google Office Suite and Microsoft Office Suite
- Serve as a role model and mentor for student workers on the Visit Team.
- Other duties as assigned.
|
| Departmental Preferred Experience, Skills, Training/Education |
- Experience in an administrative assistant role or equivalent experience; managing office inventory, supplies, submitting requests, updating calendars
- Experience working with Banner, Google Office Suite and Microsoft Office Suite; intermediate skills specifically in Excel preferred.
- Experience in high-volume, in person and phone customer service.
- Demonstrated organizational and multitasking abilities
- Familiarity with UNC Charlotte or enrollment management in a higher education environment.
|
| Necessary Licenses or Certifications |
- Valid Drivers License needed for position
|
| Work Location |
Gage Undergraduate Admissions Center |
| Posting date |
02/06/2026 |
| Closing date |
02/16/2026 |
| Proposed Hire Date |
03/02/2026 |
| Contact Information |
|
| Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information:
https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced). (Open Ended Question)
- *
Please describe your professional experience using Banner software. (Open Ended Question)
- *
Do you have customer service experience in a high-volume capacity? If so, please explain your experience. (Open Ended Question)
- *
Do you have experience maintaining inventory or placing orders through purchasing software? If so, please explain your experience and the systems that you used. (Open Ended Question)
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
|