Clinic Supervisor

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
May 05, 2026
The Division of Breast Surgery at Brigham and Women's Hospital (BWH) provides comprehensive, multidisciplinary care for patients with both benign breast conditions and breast cancer. The division operates highvolume outpatient clinics and surgical services across multiple locations in Boston and southeastern Massachusetts, requiring strong operational coordination, consistent workflows, and a patientcentered approach. Essential Functions Responsible for recruiting, hiring, evaluating, training and developing support staff. Provides day to day supervision and direction to support staff. Assigns work and monitors performance. Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues. Oversees purchase orders, petty cash and check requests. Maintains and orders office supplies and equipment. Performs other duties as assigned Complies with all policies and standards Education High School Diploma required Associates degree preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Supervisory experience 0-1 year required Experience working in an academic healthcare environment 2-3 years required Knowledge, Skills and Abilities Strong understanding of all Office Suite. Strong communication and organizational skills. Strong and proven leadership skills. Ability to work with staff of all levels. Excellent time management skills. Generally Accepted Accounting Principles. Ability to adapt to multiple and rapidly changing priorities and deadlines. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.