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Case Manager - Master's Degree

WellSense Health Plan
United States, California, Los Angeles
Dec 24, 2025

STGi is currently seeking a qualified Case Manager candidates for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing (HUD/VASH) Program.

The Case Manager will provide clinical case management services to a caseload of up to 25 Veterans enrolled in the HUD-VASH program. This includes assessing and reassessing household needs, education households and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. This position requires substantial field/outreach work.



ESSENTIAL FUNCTIONS:

Direct Service and Support



  • Arrange, coordinate, and provide direct clinical case management and support to a caseload of up to 25 Veterans experiencing homelessness.
  • Assist the Veteran in navigating the Housing Authority voucher process and provide support, along with the Housing Locator, to obtain permanent supportive housing.
  • Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
  • Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness, and nutrition.
  • Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community-based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation, and any other needs.
  • Provide direct mental health and substance abuse counseling using the Harm Reduction Model, within their scope of practice, or refer to another provider.
  • Provide crisis management services (including periodic 24-hour coverage)
  • Establish collaborative relationships with services providers inside and outside of the VA to ensure Veteran's continuity of care with wrap-around services.
  • Advocate on behalf of the Veteran to assist in the delivery of needed services.
  • Attend daily/weekly meetings, supervision and case conferences as assigned.



Documentation and Data Collection



  • Actively involve the Veteran in the development of an interdisciplinary treatment plan.
  • Update Clinical Reminders and other important documentation as needed in the CPRS system and in compliance with VA requirements.
  • Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.
  • Knowledge of/or experience with DSM diagnoses, assessment of level of functioning, EBP's such as Motivational interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, PTSD, etc.
  • Ability to work collaboratively with others and in a team.
  • Takes initiative and has a solution focused practice.
  • Uses good time management skills and resources to balance case load direct service and paperwork.
  • Excellent verbal and nonverbal communication skills.


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