Revenue Cycle Coordinator
Patient Financial Services Job Summary The Revenue Cycle Coordinator provides analytical and operational support for the UCSF Health Community Hospital Division. This role serves as a central liaison between UCSF Health and external revenue cycle partners-including Optum360 and Dignity Health/CommonSpirit Health-to support Transitional Services Agreement (TSA) functions and ensure seamless operational integration with the UCSF enterprise.
Key Responsibilities include but not limited to:
Revenue Cycle Liaison & Integration
* Act as the primary point of coordination between UCSF Health and external billing/collections partners.
* Ensure alignment of revenue cycle practices across the UCSF Health Community Hospital Division, with emphasis on billing, A/R follow-up, and cash management processes.
* Provide guidance to UCSF leadership on optimization opportunities and best practices.
Accounts Receivable Analysis & Reporting
* Produce and interpret A/R performance reports using Siemens MedSeries4, Epic, and other relevant systems.
* Identify trends, bottlenecks, and accounts requiring further investigation or escalation.
* Regularly present findings and performance metrics to UCSF leadership, with recommendations for improvement.
Cash Reconciliation & EDI Support
* Support cash posting, reconciliation, and electronic data interchange (EDI) activities for the Community Hospital Division.
* Collaborate frequently with external banking partners (Wells Fargo, Bank of America, Union Bank, PNC), UCSF Hospital Accounting, Joint Venture Finance, and third-party payers.
* Support vendor oversight to ensure accurate payment processing and data exchange.
Subject Matter Expertise
* Serve as a subject matter expert on revenue cycle operations for the Community Hospital Division.
* Provide insight on system optimization, operational efficiencies, and overall revenue cycle strategy for the Community Hospital Division.
* Support and maintain Epic Contract Management functionality, including validation of contract terms, fee schedules, reimbursement logic, and payor configuration.
* Apply working knowledge of managed care contract language (e.g., fee-for-service, case rates, DRG methodologies, carve-outs, stop-loss provisions) to ensure correct expected reimbursement and escalation of variances.
Community Hospital Business Partners & Compliance Responsibilities
* Coordinate with specialized vendors and business partners unique to the Community Hospital Division, including legacy system operators, contracted billing vendors, joint venture partners, and state/government reimbursement programs.
* Review, implement, and monitor revenue cycle requirements associated with California Attorney General stipulations governing UCSF's acquisition of the Community Hospitals.
* Ensure that all applicable reporting, community benefit billing requirements, pricing guidelines, and patient access provisions are reflected in operational processes, revenue cycle workflows, and vendor performance metrics.
* Communicate compliance updates and risks to UCSF leadership, recommending corrective actions and process improvements to maintain adherence to AG stipulations and regulatory expectations.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. The salary range for this position is $90,700 to $193,500, with a target starting entry point of $120,870+ based on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description Patient Financial Services manages revenue cycle functions for the healthcare enterprise, including system billing, reporting, and support. Staff ensure that account information contains accurate and comprehensive data to provide timely billing and optimal reimbursement for services. Timely data validation and account follow-up are important steps in the collection process. PFS revenue cycle emphasizes interdepartmental collaboration, technology, and patient satisfaction. Impacts processes to include insurance identification, data entry, billing, payment posting, refund processing, collections, and customer services. PFS activities generate the net revenue and financial data in support of the organization's goals. Required Qualifications
- Five years of relevant progressive experience.
- Bachelor's degree in a related area OR four years of equivalent experience/training.
- Advanced knowledge of financial or accounting concepts, policies and procedures, as well as related accounting and regulatory compliance requirements.
- Advanced skills in the use of spreadsheet and database software.
- May require analytical skills sufficient to develop and implement financial data management and reporting systems.
- Strong interpersonal skills and ability to work effectively across the organization at all levels.
- Advanced knowledge and understanding of internal control practices and their impact on protecting University resources.
- Skills include service orientation, ability to multitask effectively in a varied, high-volume environment; uses sound judgment and decision making, critical thinking, creative problem solving, and effective verbal and written communication skills.
- Knowledge of hospital billing workflows, including but not limited to: hospital contracts, insurance billing requirements, ICD/CPT4/HCPC/DRG codes.
Preferred Qualifications
- May require skills in project management, leadership, and process re-design.
- Advanced leadership skills to provide guidance, coaching and mentoring to professional and support staff.
- Microsoft Office.
- Epic Certification.
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 007588 REVENUE CYCLE HC ANL 4 Job Category Accounting / Finance, Financial Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Additional Shift Details M-F |
University of California - San Francisco Campus and Health
Dec 23, 2025