New

Help Desk Support

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kansas, Wichita
Dec 23, 2025
Job Title: Help Desk Support Location: Wichita, KS 67220 Duration: 12-month contract Workplace Type: On-site (with occasional Saturday remote coverage) Start Date: January 5, 2026 Pay Rate: $18/hour Pre-Employment Requirement: Must be willing to submit to background AND drug screening Overview: Join a major enterprise initiative supporting a large-scale device transition project. This role involves assisting users with permissions, routing numbers, passwords, and PINs as part of a Bring Your Own Device (BYOD) program impacting thousands of lines. Key Responsibilities: * Provide help desk and service desk support for device transitions * Handle phone support and troubleshoot user issues * Reset passwords and manage user permissions * Utilize ticketing systems (ServiceNow) to track and resolve requests * Support Windows 10 and Office 365 environments Qualifications: * Previous experience in help desk or service desk roles * Strong customer service and communication skills * Proficiency with Windows 10, Office 365, and ServiceNow * Ability to work scheduled shifts and occasional Saturday coverage Schedule: * Shift 1: 9:00 AM - 6:00 PM CST (1-hour lunch) * Shift 2: 11:00 AM - 8:00 PM CST (1-hour lunch) * Saturday coverage: 9:00 AM - 6:00 PM CST (remote option) Job Type & LocationThis is a Contract position based out of Wichita, KS. Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Wichita,KS. Application DeadlineThis position is anticipated to close on Jan 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.