Psychosocial Wellbeing Support Adviser - Australia Awards Global Support Mechanism (AAGSM) Global
- 2-year Fixed term with possibility of extension
- Competitive salary and hybrid work arrangement
- Friendly and supportive work environment
- Canberra preferred other locations within Australia considered
About Palladium
Palladium is a global leader
in the design, development, and delivery of Positive Impact - the intentional
creation of enduring social, climate and economic value. We work with governments, businesses, and
investors to help solve the world's most pressing challenges. With a team of
more than 4,000 employees operating in 90-plus countries and a global network
of over 35,000 experts, we help improve economies, societies, the environment,
and, most importantly, people's lives.
The program
The Australia Awards Global Support Mechanism
(AAGSM) is an initiative designed to enhance the Department of Foreign Affairs
and Trade's (DFAT) international scholarship program -by providing operational,
technical and analytical services to DFAT and the broader scholarship delivery network
(scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances
DFAT's capacity to drive policy, partnerships and respond to the demand for
evolved scholarship program delivery architecture. The AAGSM consists of the Global
Support Unit (GSU) - responsible for operational and technical services to
DFAT's International
Education and Scholarships Branch (EDB) and scholarship network, and the Global
Research Unit (GRU)
The role
The Psychosocial Wellbeing Support Adviser plays a key
role in advancing strategic objectives by providing technical support services that
promote gender equality, disability and social inclusion
outcomes throughout DFAT's international scholarship programs
network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity
support and training across the Australia Awards network throughout the
scholarship and Fellowships cycle. The role supports the psychosocial
wellbeing of scholars and fellows by offering expert psychosocial guidance,
case management and advisory support to the network. It also leads the
development of psychosocial wellbeing capacity building and learning initiatives
and contributes to policy review and bestpractice programming. The position is supervised
by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case
management, policy and service delivery. Responsibilities will ensure:
- Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network.
- Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols.
- Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing.
- Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies.
- Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing.
- Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards.
About you
You will bring demonstrated
expertise in designing and delivering psychosocial wellbeing, mental health and
disabilityinclusion
capacitybuilding and
policy initiatives that are both preventative and responsive, and that uphold
the critical care and safeguarding needs of diverse cultural and social groups.
Additional key requirements
include:
- Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training.
- Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups
- Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care
- Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice
- Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable
excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues - Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders,
- Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents.
To Apply
Please submit your application online,
including your CV and brief cover letter (maximum 2 pages), outlining your
suitability in line with the requirements of the position.
Established working
rights required for suitable candidates; there is no visa sponsorship or
relocation support available.
For further
information please email HR.AAGSM@thepalladiumgroup.com
Closing date: Sunday 18 January 2025, 11.59pm AEDT
Equity, Diversity &
Inclusion - Palladium is committed
to embedding equity, diversity, and inclusion into everything we do. We welcome
applications from all sections of society and actively encourage diversity to
drive innovation, creativity, success, and good
practice. We positively welcome and seek to ensure we achieve diversity in our
workforce; and that all job applicants and employees receive equal and fair
treatment regardless of their background or personal characteristics. These
include: (but are not limited to) socio-economic background, age, race, gender
identity and expression, religion, ethnicity, sexual orientation, disability,
nationality, veteran, marital or Indigenous status.
Should you require any
adjustments or accommodations to be made due to a disability,
or you are a neurodivergent individual or for any other circumstance, please
email our team at accessibility@thepalladiumgroup.com and
we will be in touch to discuss.
Safeguarding - We define
Safeguarding as "the preventative action taken by Palladium to protect our
people, clients and the communities we work with from harm". We are committed to ensuring that all children and
adults who come into contact with Palladium are
treated with respect and are free from abuse. All successful candidates will be
subject to an enhanced selection process including safeguarding-focused
interviews and a rigorous due diligence process.
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Palladium
Dec 23, 2025